Cocore

Dear Elena, thank you for your feedback and sorry to hear about your disappointing experience. We apologize that the salad and arancini were not up to our standard. Food safety is our top priority - we follow strict HACCP rules and cook fresh daily. We are sorry you felt unwell and would like to understand more. Please contact us at info@cocore.at. - Team Cocore 1010

> Vielen Dank für die 10/10 Bewertung! Freut uns sehr, dass Lasagne, Gnocchi & Pizza so lecker waren!> Thank you so much for the 10/10! So happy your whole family loved our lasagna, gnocchi & pizzas!

> Dear Saverio, thank you first of all for your honest feedback and for being a customer who knows and loves Cocore Berggasse - we are truly very sorry that your experience at Cocore 1010 was not up to par.> We sincerely apologize for the arancini and mozzarella in carrozza that were not fresh and were reheated, for the pizza that was only OK and for the bad Aperol Spritz. This is absolutely not the standard we want to offer. We read your comment about the microwave reheating very carefully - you are right, it should not happen - and we immediately discussed it with the kitchen to ensure freshness and proper preparation, especially during busy times.> We are also sorry for the chaotic service and very high noise level that evening. The shop was full, but that is no excuse, we need to organize better.> We know you loved your experiences at Berggasse and we would really love to give you a chance to change your mind. If you wish, please contact us directly at info@cocore.at - we would be happy to welcome you again personally.> Team Cocore 1010