The Coffee Bean & Tea Leaf

Add to wishlist
Add to compare
95 votes
1 more branch in Rialto
Open now 5:30AM - 9:30PM
Updated 2 months ago
Add a photo
21 photos
The restaurant's food and seo_images_cat_1903
The interior of The Coffee Bean & Tea Leaf
Check out how The Coffee Bean & Tea Leaf looks inside
Chocolate mousse at The Coffee Bean & Tea Leaf
The exterior of The Coffee Bean & Tea Leaf
Enjoy a drink at The Coffee Bean & Tea Leaf

A lot of guests point out that waiters serve tasty biscuits here. Check out great iced coffee, tea or iced latte. The Coffee Bean & Tea Leaf is famous for its great service and friendly staff, that is always ready to help you. There is quiet atmosphere at this place. The overall score of this spot on Google is 4.

Ratings of The Coffee Bean & Tea Leaf

Google

(4/5)
82

Trip

Not rated yet

Visitors' reviews on The Coffee Bean & Tea Leaf

/ 79
D
Request content removal
I will never again go to this coffee bean and I've been going there for the past couple of years. If a person makes or does a mobile order, and it's not ready when the person shows up to pick it up, it's real simple. They WAIT IN THE DRIVE-THRU line, just like someone who orders at the speaker. They should not have to go park and go inside to pick up their mobile order 10 minutes later, like the dumb lady on the speaker said. How can you be that dumb? Why would you make a mobile order person go inside to get their drink 10 minutes later just because their drink is not ready, yet when people who order at the speaker don't have to do that?? And their order is being placed later than a mobile order! And of course you couldn't explain why people who do mobile orders are treated differently, when I presented this fact to you, because that logic is too advanced for you. Come on, Selena Raygoza, hire smarter people! Meal type: Other Price per person: $10–20
T
2 months ago
Good Day! Thank you for sharing your feedback. It sounds like your recent experience with your mobile order pickup was very frustrating and led to dissatisfaction after being a longstanding customer. Your concerns about the pickup process and how mobile orders are handled have been heard. I understand how important it is for customers to feel that their time and effort are valued. Thank you for taking the time to express your thoughts; your input is appreciated. We'd appreciate it if you could provide more details about your experience through our Contact Us page at https://social.welovetohearyou.com/T-1142815
Show replies (1)arrow
A
Request content removal
I had done a delivery order from them and they gave me a matcha latte instead of an horchata iced latte with espresso. They packaged the wrong drink and the bottom of the bags were wet & beginning to tear. Food: 3 Service: 1 Atmosphere: 3
T
2 months ago
Thank you for sharing your experience. We understand your concern regarding the mix-up with your order and the condition of the packaging. Your feedback is important to us, and we appreciate you taking the time to share it, as it helps us identify areas that require attention and improve the overall experience. We'd appreciate it if you could provide more details about your experience through our Contact Us page at https://coffeebean.com/contact-us.
Show replies (1)arrow
M
Request content removal
Rating: 1/5 Stars ​I had an incredibly frustrating experience at this location around 8:30 PM while picking up a Too Good To Go order. When I arrived, I followed the app's instructions and swiped to check in. The cashier immediately became rude, snapping at me that I wasn’t supposed to swipe because she "needs to see the screen." ​When I pointed out that the Order ID was clearly visible, she claimed she couldn't look up orders by the ID number. I then asked if she could look it up by my name, and she told me they "don't go by names," either. It is completely nonsensical for a business to participate in a digital pickup app and then claim they have no way to verify the digital receipt or the customer. ​She then pretended to go to the back to "check something," only to walk back up and grab a bag that was sitting right under the register the entire time. To cover for her attitude, she tried to claim she didn't know which bag was mine because they "only have so many," and then tried to gaslight me by saying there are two locations on Riverside Ave—even though I was at the exact address provided by the app. ​I use this app frequently and have never dealt with such a rude, impolite, and unhelpful employee. Her excuses didn't add up, and her attitude was completely unnecessary. Meal type: Other Food: 1 Service: 1 Atmosphere: 1
T
3 months ago
Thank you for sharing your recent experience. We appreciate you taking the time to provide such detailed feedback. It’s clear that the interaction did not meet your expectations, and we recognize how important clear communication and professionalism are, especially during the pickup process. Your concerns regarding the handling of the digital receipt and the behavior you encountered have been noted, and we acknowledge the inconvenience and discomfort this situation may have caused. Thank you for letting us know, as your feedback helps us better identify areas for improvement. We'd appreciate it if you could provide more details about your experience through our Contact Us page at https://coffeebean.com/contact-us.
Show replies (1)arrow
$$$$ Price range per person $1-$10
1508 S Riverside Ave Ste 107
Rialto, California, USA
Address
1508 S Riverside Ave Ste 107, Rialto, California, USA
1 more branch in Rialto
Features
Outdoor seating Сredit cards accepted Delivery Wi-Fi Takeaway No booking Wheelchair accessible
Opening hours
SundaySun 6AM-9:30PM
MondayMon 5:30AM-9:30PM
TuesdayTue 5:30AM-9:30PM
WednesdayWed 5:30AM-9:30PM
ThursdayThu 5:30AM-9:30PM
FridayFri 5:30AM-9:30PM
SaturdaySat 7AM-8PM
Instagram
@thecoffeebean
Report incorrect information

Tasty dishes in Rialto

Restaurant features in Rialto

Updated on: