Cold Stone Creamery

Name: Cold Stone Creamery
Address: 48553 Morongo Trail, Banning, California, USA
Telephone: +19519222888
Price range: $$
Rating: 1.6

80 votes

#9 of 33 restaurants with desserts in Banning

#4 of 15 restaurants with desserts in Cabazon

ClosedOpens at 11AM

Updated 26 days ago

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Cold Stone Creamery is distinguished by interior and beverage

Many guests say that waiters serve tasty ice cream here. Most reviewers suppose that the staff is creative at Cold Stone Creamery. A lot of visitors find that the service is satisfying. Google users who visited this place state that the most suitable rating is 4.2.

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Ratings of Cold Stone Creamery

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(7.2/10)

Google

(4.2/5)

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Visitors' reviews on Cold Stone Creamery

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Hector Guzman a month ago on Google

Great service! Thank you.

Response from the owner a month ago

Hi Hector, we’re thrilled you had a great experience at Cold Stone Creamery. Thanks for noticing how quickly everything came together—our team really appreciates it. We can’t wait to welcome you back soon!

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Tamer yıldız a month ago on Google

Best Ice Cream and Birthday Cake in the World

Response from the owner a month ago

Hi Tamer — that’s wonderful to hear. We’re so glad you’re loving our ice cream and birthday cake at Cold Stone Creamery. Hope to see you again soon!

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Fernando “FERNO” 3 years ago on Google

I recently visited Cold Stone Creamery and I must say, their ice creams and shakes are truly delicious. The place itself appeared to be very clean and well-maintained, which is always a plus. However, I have mixed feelings about the service I received during my visit. I arrived at 8pm, which was only an hour before closing time. I approached the counter and requested two of their popular creations. To my disappointment, the female worker informed me that they were out of stock. Undeterred, I decided to make another attempt and the male employee seemed ready to work on my order. However, just as he was about to start, another employee appeared out of nowhere and announced that they were also out of that particular creation. This experience left me a bit frustrated, as it seemed that the location I visited had a consistent issue with keeping items in stock. Having the two employees give conflicting responses further added to my confusion. While I understand that running out of certain flavors or options can occur, it was disappointing to encounter this problem not just once, but twice in a row. Overall, Cold Stone Creamery offers delicious ice creams and shakes, and the cleanliness of the establishment is commendable. However, the inconsistent stock availability and the confusion among the staff regarding inventory left me somewhat dissatisfied with the service received on this particular visit. Nonetheless, I would still be willing to give this location another chance in the hope that the stock issues are resolved.