Savers Cost Plus Supermarket

Thank you for your honest review William, we work hard to offer our customers the best quality and prices. We hope to see you at our store again soon!

Hi Vee, thank you for your feedback and for sharing your receipt. We understand how the surcharge can feel frustrating, especially on a first visit. At Savers, we use a different pricing model where shelf prices are kept lower, and a percentage is added at checkout based on the total purchase. This structure is posted on our front doors and at each register so customers can review it ahead of time. In your case, your purchase of $43.85 fell within our pricing tiers, which is why a percentage was applied at checkout. This system is designed so that, overall, many customers still pay less compared to traditional grocery pricing—especially on larger purchases as the percentage decreases. We understand this model isn’t for everyone, and we appreciate you giving us a try and sharing your experience. Your feedback helps us continue improving how we communicate this to new customers. Thank you again.