Costa Coffee

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520 votes
Open now 8:30AM - 6PM
Updated 3 months ago
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Costa Coffee provides a number of drinks

Check out delicious latte, flat whites or mango smoothies. Visitors don't like bacon sandwiches at this cafe. Costa Coffee is good for guests who eat in a hurry as they can order food as a takeout. Most reviewers highlight that the staff is patient at this place. Many people have noticed that the service is nice. You will appreciate adequate prices. The enjoyable atmosphere is what clients don't like at this place. But google users awarded this spot 4.2.

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Visitors' reviews on Costa Coffee

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I would gi e 0 to this establishedment, Rude talk about rude, I asked for an iced latte and asked if there was milk in it , she statrted to wave her hands mutter something in a weird language .They were not busy she needs reprimanding Price per person: €1–10 Food: 1 Service: 1 Atmosphere: 1
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Most of the time I visit this Costa, my experience is very good, which is why this visit was particularly disappointing. After finishing school, I came in as usual and ordered a Chocolate Fudge Brownie Frappé with one shot of coffee, as I prefer a less intense coffee flavour while still having some bitterness. However, the employee at the till told the staff member making the drink "no coffee" in what I believe was Polish. As I speak another Slavic language, I understood what was said. I chose not to argue at the time because I did not want any trouble. I was also automatically charged for a medium-sized drink without being asked what size I wanted. When I noticed the higher price, I had to ask for a small instead. The employee changed it but acted as though nothing had happened. Mistakes happen, but customers should receive what they ordered and should not be charged for a larger size without being asked first. I found the interaction careless and unprofessional. Meal type: Other Price per person: €1–10 Food: 4 Service: 3 Atmosphere: 5
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I visited Costa Coffee today and had a disappointing experience. There were three staff members present: one making drinks, one taking orders, and a manager in the back. Unfortunately, the service felt disorganized and inattentive. I ordered a medium mocha for in-store, and although my tray was set out, my drink wasn’t made. The barista prepared a takeaway mocha, but didn’t call anything out, so it sat on the counter for about 5–10 minutes. Only when she noticed my tray did she realise it was mine, even though it was supposed to be served in a mug. I politely asked if it could be made again, which she did. However, when she slid the tray towards me, the drink spilled all over the saucer and around the mug. She didn’t apologise, didn’t clean it, and didn’t offer to remake it. The lack of communication and care was disappointing, especially compared to other cafés where this would never be served to a customer. The drink itself was fine, but the overall customer service really let the experience down. Food: 3 Service: 1 Atmosphere: 3
€€€€ Price range per person €1 - €10
Costa Coffee on map
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Crescent Shopping Centre
Limerick, County Limerick, Ireland
Address
Crescent Shopping Centre, Limerick, County Limerick, Ireland
Features
Outdoor seating Сredit cards accepted Wi-Fi No delivery Takeaway No booking Wheelchair accessible
Opening hours
SundaySun 10:30AM-6PM
MondayMon 8:30AM-6PM
TuesdayTue 8:30AM-6PM
WednesdayWed 8:30AM-6PM
ThursdayThu 8:30AM-8PM
FridayFri 8:30AM-8PM
SaturdaySat 8:30AM-6:30PM
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