C
Response from the owner
6 months ago
After receiving your review, firstly Im sorry to hear and most important I’m keen to work out what went wrong with your order because we rarely receive reviews like this and majority of our customers are more than satisfied with our pizza quality. I am the owner of the store and would have been when you purchased your pizza 10 years ago or so and our processes have not changed. I’d really appreciate if you can email me direct at mountlawley@crust.com.au with your details so I can identify the exact order and work out what went wrong and continue to train my team to be better. I hope you can email me personally and I’d be happy to personally make up up a pizza myself for you because I’m sorry you had a bad experience and can assure you quality is every bit as good as it was 10 years ago.