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Response from the owner
4 months ago
Hi Winni, Thank you again for your feedback. After reviewing what happened, we agree that we let you down on this occasion and would like the opportunity to put things right. Please could you contact me directly at headoffice@den42.com I'd like to personally apologise and discuss how we can make this up to you. Thank you for bringing this to our attention, and I hope to hear from you soon. Kind regards, Murat Samut Den 42