After enjoying Frontier Times Museum, it may be a nice idea to visit this fast food. At Dairy Queen, you may order nicely cooked tacos, onion burgers and onion strings. If hungry, come here for tasty banana split, fudge and hot fudge sundae. At this place, visitors may drink good chocolate frappe.
At this spot, you can order a takeout. Efficient employees work hard, stay positive and make this place great. A number of guests find that the service is satisfying. This fast food offers you average prices for appetizing meals. It's a pleasant place with the charming atmosphere. But Dairy Queen is not highly appreciated by Google users who assigned it a below average rating.
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Joe Bradburn
3 months ago on Google
First, I have to say the food was really good for what is generally considered fast food. This was a pleasant surprise after a horrible experience with the Bandera Burger King. I’ve gone through some of the one and two star comments for this Dairy Queen and they’re pretty petty considering what it is, with the exception of a couple. Long wait times for food that’s actually edible isn’t worthy of one star. If you don’t like waiting in your car where it’s nice and comfortable go inside, wait times are normally much faster inside where they have to look at you. I will say the lady who checked me out, wasn’t very outgoing or super friendly, but we got through it and I wasn’t displeased with the service just Underwhelmed. That doesn’t change the fact that the food was fantastic compared to most fast food restaurants in a small town like this. Good job guys just maybe work on the people skills and talking so that you can be heard and actually holding a conversation with somebody who’s asking you a question. That’s all thanks for a good Experience. Meal type: Lunch Price per person: $10–20 Food: 5 Service: 3 Atmosphere: 4
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Katherine Borgeson
3 months ago on Google
I live far out of town and stopped here for a quick bite to eat on a road trip. We ignored the dingy looking exterior because we were hungry. We ordered a burger with only bun, cheese, and patty. Waited in the drive thru line for roughly 30 minutes for a drink, fries, burger, and medium blizzard. After all that time, the blizzard was half unblended and the burger had all veggies, yet no cheese on it. I immediately left an online complaint through the survey on the receipt. I just planned to call for a refund as soon as I wrapped up my weekend night shifts, if they didn’t reach out to me first. However, when I called under 72 hours after the initial transaction and spoke to their manager, he rudely said he “cannot and will not refund” the money as I haven’t brought the food back to the store and didn’t call within 48 hours. I apologized and tried to explain that I didn’t know about a time limit, I live far away, and the 48 hour limit had just been passed. I understood that I had messed up by not knowing the company time limit and stuff, so I hung up after he was very rude the entire talk. I then remembered I made the online complaint the day of and hoped maybe he would be kinder if he knew I tried before. I called again, but he was even ruder the second time. The interaction was horrible, and I still won’t be getting my refund from them. TL;DR The fries we could eat were mediocre, tasted slightly greasy unless doused in ketchup, blizzard was half blended, every topping we didn’t want want on burger was there, yet no cheese in sight very rude manager/customer service. Never again. Meal type: Lunch Price per person: $1–10 Food: 1 Service: 1 Atmosphere: 1
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Response from the owner
2 months ago
We are very sorry to read this, Katherine Borgeson. Please reach out to us at https://dqtexas.com/contact-us/. Thank you. - Dairy Queen Texas
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elu
3 months ago on Google
Customer Service was absolutely terrible. First of all attempted to hand us blizzards not only without a lid by the ice cream was practically spilling out of the cup. Had to ask for a lid to keep it contained. We did not order a second one and when my husband mentioned it we received a nasty attitude. Checked the receipt and sure enough we were correct. Meal type: Dinner Food: 1 Service: 1 Atmosphere: 1
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Response from the owner
2 months ago
We appreciate your feedback, Elu. We're sorry that you didn't have a great time with us. We're always listening to our customers. If you would like to share any more information with us, you can reach out at https://dqtexas.com/contact-us/. -Dairy Queen Texas
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$$$$
Price range per person
$10-$20
© OpenStreetMaps
contributors
Address
421 TX-16, Bandera, Texas, USA
Features
Takeaway
Сredit cards accepted
Delivery
Wheelchair accessible
Opening hours
| SundaySun | 11AM-10PM |
| MondayMon | 10AM-10PM |
| TuesdayTue | 10AM-10PM |
| WednesdayWed | 10AM-10PM |
| ThursdayThu | 10AM-10PM |
| FridayFri | 10AM-11PM |
| SaturdaySat | 10AM-11PM |
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