Das Nudel Ding - Skyline Plaza

Dear Ms. Sui, First of all, we would like to sincerely apologize for the inconvenience caused. It is our primary goal that all customer concerns are processed quickly and …Dear Ms. Sui, First of all, we would like to sincerely apologize for the inconvenience caused. It is our primary goal that all customer concerns are processed quickly and efficiently. We regret that there was a misunderstanding in your case. Unfortunately, it is not technically possible to transfer amounts directly back to a credit card number. Our service employee was not aware of this, as such cases rarely occur with us. We sincerely apologize for this confusion. In order to clarify your concern and process the refund as quickly as possible, would it be possible for you to pay us a visit and provide the IBAN of your account linked to the credit card? This means we can issue the refund immediately. We greatly appreciate your patience and understanding and hope that we can resolve the situation to your satisfaction. Best regards The noodle thingMore