3 more branches in New York City
Open now
8AM - 6PM
Updated 1 month ago
Come here for a drink after a long walk around Mahayana Buddhist Temple. All the visitors adore the menu that offers great Chinese cuisine at this restaurant. Try perfectly cooked Dim sum, chinese rice and rice noodles. Many people visit Dim Sum Sam to taste good fruitcake. Delicious Chinese tea, coffee or milk tea are worth a try here.
At this place, you can get a takeout. The professional staff at this spot can show how much they like their clients. The cool service is something these restaurateurs care about. In accordance with the guests' opinions, prices are average. Most of the time, the cozy atmosphere is to be found here. But this restaurant is not highly appreciated by Google users who provided it a below average rating.
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Visitors' reviews on Dim Sum Sam
/ 70
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Poochy Me
2 months ago on Google
Hey to give a very low review but honestly, the food was unbearable. I had to throw it all out. The chicken didn’t take fried chicken. OK the beef was mediocre, but it was just not flavor. The two different types of chicken I got I wanted to try and see, but both of them were not edible. I don’t even know if it was chicken that I ate. Food: 1 Service: 1 Atmosphere: 1
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Response from the owner
2 months ago
Hi, thank you for taking the time to share your feedback. We're very sorry to hear that your meal did not meet your expectations. This is certainly not the experience we want any of our guests to have.We take comments like yours seriously and would appreciate the opportunity to learn more about what happened. Please reach out to us directly via dimsumreservation@gmail.com with the date of your visit or order details so we can investigate and make things right.We value your feedback, and we're committed to improving both the quality of our food and our customers' experience. We hope you'll consider giving us another chance in the future.
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Ming Li
2 months ago on Google
食材不新鮮!馬上有腸胃不適的反應. Food: 1 Service: 1 Atmosphere: 1 Meal type: Dinner Price per person: $20–30
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Response from the owner
2 months ago
Dear Ming,We're sorry to hear about your experience and appreciate you bringing it to our attention. We take food quality and safety very seriously, and this is concerning to hear. We'd like to learn more about your visit so we can investigate what happened. Please contact us directly via email to dimsumreservation@gmail.com with the date, time, and details of your order so we can look into this promptly. Thank you for your feedback.
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Rodney Neo
5 months ago on Google
I ordered a roast duck rice and it os suppose to come with an egg as in the menu but it did not. I asked them about it and they told me it's for illustration only. I had dim sum sam at the outlet near times square and it always come with and egg. And also early in the morning they ran out of chilli, how unbelievable. Will not patronise this outlet. Food: 1 Service: 3 Atmosphere: 3
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Response from the owner
4 months ago
Dear Rodney, We’re sorry for the confusion and frustration this caused. You’re absolutely right to expect consistency with what’s shown and what you’ve experienced at our other location. The egg should not have been dismissed as “for illustration only,” and we will address this with our team to ensure clearer communication and consistency moving forward. Regarding the chili, we understand how disappointing it is—especially early in the day—and that’s not the standard we aim to maintain. We’re reviewing our preparation and inventory practices to prevent this from happening again. We appreciate you bringing this to our attention, and we hope you’ll consider giving us another chance in the future.
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Price range per person
$10-$20
Features
Takeaway
Сredit cards accepted
Delivery
Booking
Opening hours
| SundaySun | 8AM-6PM |
| MondayMon | 8AM-6PM |
| TuesdayTue | 8AM-6PM |
| WednesdayWed | 8AM-6PM |
| ThursdayThu | 8AM-6PM |
| FridayFri | 8AM-6PM |
| SaturdaySat | 8AM-6PM |
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