Diva’s cafe

Name: Diva’s cafe
Address: M8CQ+MJJ, Sainbu, Central Development Region, Nepal
Telephone: +9779843461155
Price range: $
Rating: 2.7

35 votes

#199 of 1138 cafes in Sainbu

#184 of 1123 cafes in Patan

ClosedOpens at 9AM

Updated 3 months ago

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The professional staff works hard, stays positive and makes this place wonderful. Many reviewers mention that the service is good. The calm atmosphere will be a good addition to tasty food and excellent location of this restaurant. But Diva’s cafe is not highly estimated by Google users who provided it a below average rating.

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takeaway food delivery friendly staff breakfast lunch

poultry meat completo chicken coffee

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Ratings of Diva’s cafe

Google

(3.8/5)

Visitors' reviews on Diva’s cafe

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Janam khatiwada 9 months ago on Google

Good Nice vibes and good food, friendly staff Price per person: Rs 1–500 Food: 5 Service: 5 Atmosphere: 5

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Sankhar Timalsina 9 months ago on Google

I really appreciate a young little boy who seem like 15 16 year old and I order chi steam momo price 150 I do only have 200 I tips him 50 he handle customer with gently and politely often I go there also seen owner do scold him ,such a hardworking boy hope he will get success in future Meal type: Lunch Food: 5 Service: 5 Atmosphere: 5

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Siya 9 months ago on Google

WORST EXPERIENCE EVER! I honestly don’t understand why people even go there. The owner is extremely rude and has no basic sense of how to talk to customers. We politely asked for extra achar, and they bluntly refused, saying “mixture bigreko xa”. But surprisingly, the same extra achar was served to another table right in front of us. This kind of discriminatory behavior is unacceptable and very unprofessional. If you can provide something to one customer, you should provide it to all, or at least explain properly. Zero customer service, zero respect, and a completely ruined dining experience. I strongly suggest everyone not to visit this place. Save your time, money, and mood. Food: 1

Response from the owner 9 months ago

Dear Siya, We sincerely apologize for the unpleasant experience you had at our restaurant. This is not the level of service we aim to provide, and we truly regret that our behavior and communication made you feel disrespected. Regarding the extra achar, we understand how the situation appeared and we acknowledge that it should have been explained clearly and handled more courteously. There was no intention to discriminate or treat customers differently, and we are sorry that it came across that way. Your feedback is important to us, and we will take this seriously to improve our customer service and ensure better communication and consistency in the future. We truly regret that your dining experience was ruined and apologize for the inconvenience caused. Thank you for bringing this to our attention. Sincerely, Divas cafe

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