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Response from the owner
2 months ago
Dear Jorge Basso, first of all, we would like to thank you for your preferred visit. We are very sorry and in advance for any erratic situation on our part, which is also not at all our concern... …Dear Jorge Basso, first of all, we would like to thank you for your preferred visit. We are very sorry and in advance for any erratic situation on our part, which is also not at all our concern... But in order for us to act accordingly and ensure that the situation does not happen again to you or others, we would ask you to provide more details via our email posvenda@docealto.pt, namely the day and time on which the episode occurred. We thank you in advance for your contribution because only then will it be possible to improve. Thank you very much. More