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Response from the owner
26 days ago
Hello Angela Ledesma, on behalf of the dopazo team, we appreciate your comment and rating. …Hello Angela Ledesma, on behalf of the dopazo team, we appreciate your comment and rating. First of all we feel the loss of your father, our most sincere condolences, and we understand that it is a special day for you, we are saddened that you have had unfortunate attention. As for what he says about the waiters, Miguel has been retiring for 15 years and Antonio for 12 years. As for what you say about what we offer and what we don't have, the only thing is that we haven't had a cava that you ordered and a Juve and Camps has been placed, our menu is extensive, it is possible that some reference would be sold out at any given time. The desserts that you mention, our dessert menu has 40 different desserts. Apart from that, our main menu has about 3 more that you have to order when taking the order. On the first page of the menu where they are located, we detail them and they are only three specific desserts. In any case, we have put the desserts in 15 minutes since everything that is ordered is made immediately in the oven and has its preparation, we mean by this that we have put the desserts that were ordered and wanted, which in this case only It was a tiramisu, it is one of the three desserts that must be ordered beforehand. I apologize a thousand times if that specific collaborator was not correct in the treatment or did not know how to convey well what he really wanted to say, there is no excuse with this because the client is always right and must be treated with respect. As for the entrecôte, which is sirloin, I am the chef-owner and everything goes through my hands, and I am not going to tell you anything, if you think it is sirloin then you are right, not another word. I reiterate and express from my heart, a thousand apologies, we regret losing you as clients after 50 years, and we understand and understand that you do not come again, receive a very cordial greetingMore
