Draycote Hotel

Dear TravelsWithMyHP, Thank you for taking the time to share your feedback. We are pleased to hear that you found our service welcoming and our food enjoyable. However, we are very sorry that your stay was affected by the temperature in your room during the recent heatwave, as well as by the noise disturbance overnight. This is certainly not the standard of comfort and rest we aim to provide. We understand how frustrating it must have been to experience these issues, and we sincerely apologise for the inconvenience caused. Your comments have been noted and will be shared with our team so that we can review how we manage noise and guest comfort more effectively. We do hope that you will consider staying with us again in the future, so we can provide you with a much more comfortable and enjoyable experience. Kind regards, Draycote Hotel

Dear luke, Thank you very much for your wonderful review. We are truly delighted to hear that you had such a lovely experience from start to finish. It is fantastic to know that your check in was smooth and welcoming, and that our team’s friendliness and attentiveness made a positive impression throughout your stay. I will be sure to share your kind comments with them. I am also pleased that you found your room clean, comfortable, and well presented, and that you enjoyed such a restful night’s sleep. A comfortable bed can make all the difference to a relaxing stay, so it is especially rewarding to hear that this stood out for you. It is also lovely to know that you enjoyed breakfast and appreciated the fresh selection and organisation. Thank you again for your recommendation. We are very grateful for your support and very much look forward to welcoming you back for another relaxing stay in the future. Kind Regards Draycote Hotel