1 more branch in Appleton
ClosedOpens at 5AM
Updated 2 months ago
Dunkin' offers you to try tasty kare-kare and good bacon. According to the visitors' opinions, cream donuts are perfectly cooked. Take your chance to taste delicious latte or great tea.
At this place, you can order food as a takeaway. Most users state that the staff is efficient. Service at this spot is something one can name fine. As clients see it, the atmosphere is pleasant here. As for the Google rating, Dunkin' earned 4.3.
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Visitors' reviews on Dunkin'
/ 278
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Angel Alcala
3 months ago on Google
This Dunkin’ location consistently delivers disappointing service and poor-quality customer treatment. I ordered a large iced DUNKALATTE through the drive-thru with two extra espresso shots and less ice, and the cup still came out noticeably underfilled. When I brought it up, instead of simply making it right, I offered to pay for two more espresso shots just to make the drink feel fair for what I already spent — and they immediately charged me for it instead of offering any customer service or trying to correct the issue themselves. To make the experience even worse, the employee taking the order had a rude and dismissive attitude the entire time. Customer service costs nothing, and there is no excuse for treating paying customers like they are inconveniencing the staff for expecting the drink they paid for. What makes this even more frustrating is that places like McDonald’s and Starbucks consistently serve full drinks without making customers feel shorted or nickel-and-dimed over basic portions. This seems to be an issue specifically with this Dunkin’ location and how it is being managed. And on top of all that, customers are constantly prompted to leave tips on the debit card or kiosk machine every single visit, yet the actual service and drink quality rarely reflect that expectation. Tipping should feel earned through good customer service and consistency, not automatically expected while customers are leaving dissatisfied. Less ice should not mean noticeably less product, especially after paying extra for espresso shots and a large size. Between the skimpy portions, lack of professionalism, rude service, and poor customer experience overall, this location seriously needs better management oversight and customer service training. Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1
Brianna Demarais
3 months ago on Google
Friendly but completely put in the wrong order I clearly said turkey patty breakfast sandwich twice and they gave me and Rang in a bacon egg croissant. I hate bacon. Hence why I wanted the turkey patty. Then before that they had us pull up to the second window to wait for our food we had a lot of food and she brings us a pup cup and then says thanks and we’re like um where’s our food??? She brings it and then I’m met with the disappointment of not being able to eat because they put in the wrong item. Not sure how that happened how do you confuse the words turkey and bacon. First time trying Dunkin not coming back Starbucks never messes up my stuff Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1
Vincent Nelson
5 months ago on Google
What can I say is dunkin' donuts consistently great. Food: 5 Service: 5 Atmosphere: 5 Order type: Take out Meal type: Breakfast Price per person: $1–10
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$$$$
Price range per person
$1-$10
Features
Сredit cards accepted
Delivery
Outdoor seating
Wi-Fi
Takeaway
No booking
Wheelchair accessible
Opening hours
| SundaySun | 5AM-10PM |
| MondayMon | 5AM-10PM |
| TuesdayTue | 5AM-10PM |
| WednesdayWed | 5AM-10PM |
| ThursdayThu | 5AM-10PM |
| FridayFri | 5AM-10PM |
| SaturdaySat | 5AM-10PM |
Website
Instagram
@dunkin
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