2 more branches in Cheyenne
ClosedOpens at 10AM
Updated 3 months ago
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Clients don't highly appreciate doughnuts and coffee at Dunkin'. Most guests think that employees are professional here. A lot of reviewers highlight that the service is fine. The atmosphere of this place is pleasant. But this place has been rated below average by Google.
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Visitors' reviews on Dunkin'
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Rachel MayCard
4 months ago on Google
I would have left a better review had it not been inside a casino which means my 5-year-old can't go in with me and I don't have any babysitter that I trust or use.
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William
5 months ago on Google
Service was incredibly slow and you cannot access without having your ID scanned. Would recommend going somewhere else.
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Patti Felzien
a year ago on Google
I really wanted donuts today & everywhere else in town was already out for the day so I decided to take a little drive south just outside of town to the new dunkin' donuts about 5 mi from the state line at that swan ranch casino. When I first got there there were two employees behind the counter one was cleaning equipment the other was just standing there talking to the other while a man & wife was waiting to order took the employees about 5 minutes to ask them if they were ready to order. the employees were rude, they seemed annoyed that they had to take an order. I didn't really want to be the next victim of the attitude or wait so long. So I used the kiosk instead to order instead At no point did either one of the employees acknowledge me. I ordered six donuts, and the sausage egg croissant sandwich. the donuts were It took over 15 minutes to get my order ( mind you when I got there there was only a man and his wife ordering ) by the time I got my food they had already gotten their food & ate. I still was the only customer standing there the entire time & it does not take more than 3 minutes to microwave the egg & the sausage in the breakfast sandwich. it's easy to put donuts in a box, then when my food was ready they never said anything to me just sat it on the counter & now mind you I was the only customer in the vicinity for dunkin' donuts everybody else was gambling on the machines. And they went right back to chit-chatting/ gossiping about their lives never once saying hey your food's ready or thank you for coming to dunkin' donuts or I hope you enjoy food no acknowledgment or words spoken to me at all from either one of the employees. when I went to grab my food the female gave me a very very nasty look and turned her back I picked up my order turned & looked at her smiled & said I hope you have a great day thank you. I was really wanting dunkin' donuts today but man not again, Just because The employees were preoccupied with whatever conversation they were having doesn't mean that they can't smile or say have a good day or welcome how may I help you or even hey your food's ready. I was not going to return the attitude so I left looking forward to my delicious Boston cream donut & I only really like the Boston cream donuts from dunkin' donuts. The jelly donuts were really good but there was way way too much jelly inside it The jelly to donut ratio per bite was actually kind of gross I had to squeeze most the jelly out just to eat it & i'm not joking each jelly donut had 3x the amount of jelly in each, then it should have but the actual donut itself without the jelly was fantastic now there were still some jelly inside of it because you can't squeeze it all out but it was good other than that. The jelly was too sweet. My breakfast sandwich was disgusting The croissant was very stale & hard Yes I had it toasted but that was not toasted that was a couple day old stale croissant & it even tasted stale. The egg was so overcooked that it was like biting into rubber and tasted weird. Both the sausage & egg were very cold which was a very weird sensation in your mouth to bite into a toasted stale croissant with an extremely rubbery egg That is cold. I have had that breakfast sandwich before at many other dunkin' donuts, & it did not taste like that, altogether it was $15.47 which isn't bad for six donuts & a breakfast sandwich. Not too much for a sandwich that was cold and inedible. That was my first time at this dunkin' donuts & I don't know if going that far out of town & out of my way is worth it If I'm going to be treated like that. To get there you have to drive south of town by Terry bison, for me that's really far Just for my favorite donuts when I live about 12 miles east of Cheyenne, almost to Hillsdale. The price of the sandwich was NOT worth it because it was disgusting. I Threw it away after two bites. So from the time I pulled into the parking lot and went into the building, ordered my food, got my food and got back to my car it was 27 minutes to get 6 donuts and a sandwich I couldn't eat. Price per person: $10–20 Food: 2 Service: 1 Atmosphere: 1
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$$$$
Price range per person
$1-$10
Features
Сredit cards accepted
No delivery
Takeaway
No booking
Wheelchair accessible
Opening hours
| SundaySun | 10AM-8PM |
| MondayMon | 10AM-8PM |
| TuesdayTue | 10AM-8PM |
| WednesdayWed | 10AM-8PM |
| ThursdayThu | 10AM-8PM |
| FridayFri | 10AM-8PM |
| SaturdaySat | 10AM-8PM |
Website
Instagram
@dunkin
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