40 more branches in Rochester
Open now
5AM - 8PM
Updated 1 month ago
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Serving nicely cooked kare-kare, bacon and sandwiches is the feature of this fast food. Spend a nice time here and share tasty cream donuts and good croissants with your friends. Dunkin' offers you delicious iced coffee or great tea. Guests don't like bitter at this place.
This spot is well known for its great service and friendly staff, that is always ready to help you. Here you will pay low prices. The uncomfortable atmosphere is what visitors don't like at this fast food. Dunkin' hasn't achieved a high rating from Google users.
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Visitors' reviews on Dunkin'
/ 327
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Shannon Leary
8 months ago on Google
I will never use this location again. Every time the service is the slowest I have ever experienced. Today I ordered munchkins for my child’s preschool, after waiting 30 minutes in line, I was told they had no munchkins. No munchkins and we were late for school. Never again. Terrible location.
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jeffrey owens
8 months ago on Google
I stood in line for 5 minutes without a word from anyone standing right behind the counter. All I got was looks and stares. I won't be coming here again. Its a tim Horton across the street
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Turtle
a year ago on Google
Final update: at least a day after having to file a charge dispute, customer service (corporate) reached out to offer a "resolution" which was either accept rewards points OR give them an absurd amount of information to issue a refund. Had the MOD placed their frustration on the correct party to begin with (store owner), and given me a refund at the store level, instead of sending me on a petty wild goose chase, I wouldn't have even complained. But apparently the owner is more concerned about their vanity plate and bumpster stickers than running their business ethically. I hope your MOD finds a more fulfilling career because obviously being the middleman to your neglect has made your team miserable Second update: The franchise owner has STILL not gotten back to me, so I was forced to file a dispute for the difference with my financial institution. This is absolutely ridiculous and petty. ETA (May 2025): I will not return to this location. The first time I ordered in app for an item they were out of, they gave my partner a partial cash refund. Today, they told me to deal with it in the app. When I did, the CSR told me that if have to wait for the franchisee to contact me within two business days. Not satisfied with how it was handled the previous time, I contacted the store directly. The MOD refused to give contact information for anyone higher up, refused to give a refund, and was quite rude in tone. They spoke over me, didn't bother to look up my name/order to understand what the problem was, and when I said it was wrong to refuse a refund when a product is prepaid and unavailable, budgeting issues were cited as a reason. Respectfully, that's not a professional way to run your business. I will update my review after I am contacted. --- I'm very picky about my Dunkin' locations and due to past experiences have gone through periods where I avoid the chain altogether. But this location is my exception. I've been going once or twice a month either solo omw to work or with a loved one. It's been a pretty satisfying experience other than the awkward drop in the drive-through that makes me nervous I'm going to damage my vehicle. Service: Take out Meal type: Other Price per person: $1–10 Food: 1 Service: 1 Atmosphere: 1
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Price range per person
$1-$10
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Features
Takeaway
Сredit cards accepted
Delivery
Outdoor seating
Wi-Fi
No booking
Wheelchair accessible
Opening hours
| SundaySun | 5AM-8PM |
| MondayMon | 5AM-8PM |
| TuesdayTue | 5AM-8PM |
| WednesdayWed | 5AM-8PM |
| ThursdayThu | 5AM-8PM |
| FridayFri | 5AM-8PM |
| SaturdaySat | 5AM-8PM |
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@dunkin
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