5 more branches in Silver Spring
Open now
4AM - 11PM
Updated 2 months ago
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Ordering tasty bacon and eggs and perfectly cooked sausage & eggs is a pleasant experience here. At this restaurant, guests may order good doughnuts and tasty croissants. You will be offered delicious iced caramel macchiato.
Dunkin' with takeout food is suitable for those visitors who like to have lunch on the go. Many reviewers find the staff cool. Most people highlight that the service is fine. The pleasant atmosphere makes a positive impression on customers. But this place hasn't received a high rating from Google users.
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Visitors' reviews on Dunkin'
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Jennifer Curtin
4 months ago on Google
Amazing customer service! Great crew - esp. Rodrigo, Edith, very responsive and courteous. When busy they will walk orders outside to the drive thru line in the snow! Highly recommend. Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5
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Monica Martinez
5 months ago on Google
Even on busy workday mornings, the staff is fast, friendly, and efficient. They exceed standards for a team that works well together. Plus, the inside and outside is immaculate every visit. Thanks, Patricia, Edith, and team for making our mornings happier with good food and smiles. Meal type: Breakfast Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5
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Abigail Gomez
3 years ago on Google
"AVOID THIS DUNKIN' LOCATION!" My recent visit to this Dunkin Donuts was extremely disappointing. I stopped by with my mother as it was the nearest location to us. While I was placing my order for a cappuccino with almond milk and 2 scoops of vanilla syrup, the woman taking our order abruptly cut me off. Despite my attempt to add more items to my order at the speaker, she cancelled my order. I drove to the window to check on my order and found out she had given me someone else's order. It turned out that my order was cancelled simply because I had stayed at the speaker for a moment longer. When I confronted her, she quickly re-entered my order into the system. I found this disrespectful and indicative of terrible customer service. To make matters worse, she informed us at the window that they had no receipt paper, which seemed intentional. When I received the coffees, they were leaking. The woman had warned us that the cups were open, but she could have taken additional measures like using a double cup. To my dismay, my cappuccino was made incorrectly as it lacked almond milk and vanilla syrup, which was important to me as I am lactose intolerant. Additionally, my mother's cup was also leaking from the seam. I have no plans to return to this location unless their customer service improves. I am not one to write negative reviews, but this experience was truly upsetting. I hope the upper management addresses this situation as it is unfair for customers to receive subpar coffee and poor customer service. The attached picture shows the coffee I received, untouched due to the issues I encountered.
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$$$$
Price range per person
$1-$10
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Features
Takeaway
Сredit cards accepted
Delivery
No booking
Wheelchair accessible
Opening hours
| SundaySun | 5AM-10PM |
| MondayMon | 4AM-10PM |
| TuesdayTue | 4AM-10PM |
| WednesdayWed | 4AM-10PM |
| ThursdayThu | 4AM-10PM |
| FridayFri | 4AM-11PM |
| SaturdaySat | 4AM-11PM |
Website
Instagram
@dunkin
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