1 more branch in Rockwall
ClosedOpens at 5AM
Updated 22 days ago
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Order perfectly cooked avocado toasts. Most guests have noticed that you can order good doughnuts here. Clients don't like cold coffee at Dunkin'.
A lot of people note that the staff is nice here. Visitors mention that the service is prompt here. From the guests' viewpoint, the atmosphere is homey. But guests rate this place below average on Google.
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Visitors' reviews on Dunkin'
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Elvin Massenburge
4 months ago on Google
Walked in and ordered a cinnamon roll... Asked for it to be warmed up, girl got annoyed.. got my cinnamon roll and told her to have a great day, and she gave me the annoyed half grin. Cinnamon roll was small and no cinnamon sugar??? What happened to Duncan donuts??? I'll just go to Whataburger and get a real cinnamon roll, and they warm it up automatically and offer some butter to go with it!!!
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Austin Ricca
6 months ago on Google
I used the drive-thru and placed about as simple of an order as you can. One chocolate donut with chocolate frosting and a bottle of milk. I received a regular donut with chocolate frosting and a milk that was 3 days past its expiration date. I wasn't expecting it to be a gourmet donut, but I would prefer you try to not give me food poisoning. Meal type: Breakfast Price per person: $1–10 Food: 2 Service: 1
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Whitnee
a year ago on Google
I hate going to this Dunkin' location in the evenings because the customer service is consistently awful during that time by the teens that work there. The evening and weekend shift is usually run by a group of teenage kids who have very poor behavior and attitudes. One of the worst experiences I’ve had was with a girl who had red braided hair (not sure if she still does), but the attitude and lack of professionalism from the evening crew has been a constant issue. That said, I want to give credit where it's due. I went again this evening and was genuinely surprised by the service I received. Jackie greeted me at the speaker, kindly repeated my order, and apologized at the window for the wait, explaining they were short staffed. She handled the situation with grace and professionalism. Adam, the teenage boy who handed me my drinks, was also very polite, addressed me as “ma’am,” and wished me a good day. He is a clear exception to my usual complaint about the young staff at this location. Adam’s behavior was very respectful. Thank you to Jackie and Adam for your exceptional customer service. Even under pressure, with only the two of you working, you both kept your cool and treated customers with respect, something that’s been sorely lacking during other visits at this location. The two stars I’m giving is because there were two polite employees, otherwise it would be a ZERO.
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$$$$
Price range per person
$1-$10
Features
Wheelchair accessible
Takeaway
Opening hours
| SundaySun | 5AM-8PM |
| MondayMon | 5AM-8PM |
| TuesdayTue | 5AM-8PM |
| WednesdayWed | 5AM-8PM |
| ThursdayThu | 5AM-8PM |
| FridayFri | 5AM-8PM |
| SaturdaySat | 5AM-8PM |
Website
Instagram
@dunkin
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