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Open 24 hours
Updated 8 days ago
You are offered to eat nicely cooked doughnuts. Clients don't like coffee at this restaurant. At Dunkin', you can order food as a takeout. The creative staff welcomes guests all year round. A number of reviewers note that the service is good. The pleasant atmosphere will be a good addition to nice dishes and great location of this place. But google users haven't given this spot a high rating.
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Visitors' reviews on Dunkin'
/ 33
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Isha Gujrathi
2 months ago on Google
Terrible rude staff. Extremely rude. They don't care as they are the only option around the hospital Food: 2 Service: 1 Atmosphere: 1
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Dana “Danadontplay” W
5 months ago on Google
I ordered the sweet bacon breakfast sandwich. It was almost 4 dollars. One piece of bacon broke in half. They charged 50 cents for jelly. Which by the way should come with sandwiches. Hash browns cold and soggy. This place is ridiculous and needs new management. Food: 1 Service: 1 Atmosphere: 1
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Heather Pierce
3 years ago on Google
Not at all surprised by the negative reviews here! This Dunkin' is extremely slow every time, even when you can clearly see that they aren't understaffed at all! Employees are always running around behind the counter appearing busy, but still somehow not getting anything done, anything you order takes forever! Many times I have only ordered one cup of coffee & have had to wait nearly 10 mins! Unacceptable...they must come up with a better way to service customers, or they'll certainly lose business here! I preferred when it was Starbucks, the coffee was always made fresh, workers were right on it, no matter when you stopped by & everything was just all around so much better! There was also an employee named Emma who was fantastic, who I'm sad to see is no longer working there. You always notice a huge group or customers standing around waiting for their orders, getting aggravated with the ridiculous wait times! Dunkin', please try to do better than this! You are located in a very busy hospital, many of us are really in need of faster service, because we stop by as we're leaving the hospital, or at times are purchasing items for patients, and would really prefer more effort & better, higher quality service! It should not take more than a few minutes for a cup of coffee or one pastry!! I'm very surprised that you are still in business truthfully & haven't been shut down yet. Maybe try hiring new employees, or retraining current ones to move a little faster, so that the lines can go quickly for all?? I know some have large orders, but you can't tell me that 10+ mins is normal or appropriate for one coffee or one donut/muffin, etc. You literally just have to pour the coffee & toss the pastry in a bag! Food: 2 Service: 1 Atmosphere: 1
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Price range per person
$1-$20
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Features
Сredit cards accepted
Delivery
Wi-Fi
Takeaway
No booking
Wheelchair accessible
Opening hours
| SundaySun | Open 24 hours |
| MondayMon | Open 24 hours |
| TuesdayTue | Open 24 hours |
| WednesdayWed | Open 24 hours |
| ThursdayThu | Open 24 hours |
| FridayFri | Open 24 hours |
| SaturdaySat | Open 24 hours |
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