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Many guests of this restaurant note that perfectly cooked parfait is offered here. Visitors don't like consomme at El Cielo. From the guests' viewpoint, the staff is accommodating here. Enjoyable service is a strong point that plays a great role for the success of this place. The terrific decor and lovely ambiance let clients feel relaxed here. But google users rated this spot and it didn't earn a high rating.
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Visitors' reviews on El Cielo
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القضية post
22 days ago on Google
Very disappointing experience This was my first time having such a bad experience at El Cielo, and honestly, I’m extremely disappointed. I tried calling 16 times to make a reservation, and nobody answered. I then decided to come before 22:00 to make sure I could get a table. When I arrived, the restaurant was almost completely empty. I explained to the manager that I didn’t have a reservation because I had tried calling multiple times without getting an answer. His response was basically: “600 people are calling, I can’t answer everyone.” I understand that a restaurant can be busy, but then the information given to customers should be consistent. The restaurant says reservations are accepted until 22:30, and I stayed well beyond that time while the place was still mostly empty. What made the experience even worse was the manager’s attitude. When I asked about the available seating, he was extremely rude and dismissive, barely giving me any attention, as if I wasn’t even there. Then, when other customers arrived, I watched him welcome them completely differently. Am I not a paying customer too? Is my money worth less than anyone else’s? And finally, instead of offering me a proper table, I was seated right next to the toilets. I’m not someone who usually leaves bad reviews, but the way I was treated was simply unacceptable. Good food or a nice venue cannot compensate for making a customer feel unwelcome and disrespected. I hope the management takes this feedback seriously. Food: 2 Service: 1 Atmosphere: 1
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Chama Edd
29 days ago on Google
Bad service everytime I reserve for dinner in shoko or in baiana they don’t let me get inside for no reason, and Sofia palace for that they don’t treat clients good and thank you. Food: 1 Service: 1 Atmosphere: 1
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salma labchaina
29 days ago on Google
Food: 1 Service: 1 Atmosphere: 1
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International, Mediterranean, Spanish
$$$$
Price range per person
MAD 430-MAD 2,900
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Address
Complexe Sofia Palace, 2, Avenue Mehdi Ben Berka, Rabat, Rabat-Sale-Zemmour-Zaer, Morocco
Features
Сredit cards accepted
No delivery
Outdoor seating
Wi-Fi
Parking
Booking
Wheelchair accessible
Opening hours
| SundaySun | 8PM-3AM |
| MondayMon | 8PM-3AM |
| TuesdayTue | 8PM-3AM |
| WednesdayWed | 8PM-3AM |
| ThursdayThu | 8PM-3AM |
| FridayFri | 8PM-3AM |
| SaturdaySat | 8PM-3AM |
Website
Instagram
@elcielo_rabat
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