El Pollo Loco

Name: El Pollo Loco
Address: 6131 W Lake Mead Blvd, Las Vegas, Nevada, USA
Telephone: +17022937009
Price range: $
Rating: 3.8

1009 votes

#446 of 5273 fast food in Las Vegas

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Mexican cuisine is served at this fast food. Many guests come to try good chicken salads, avocado chicken and soup. The recipe for success of El Pollo Loco is its tasty churros. You will be offered good horchata.

This place is well known for its great service and friendly staff, that is always ready to help you. From the visitors' point of view, prices are medium. The atmosphere is cool, as people see it. But google users rated this spot and it didn't earn a high rating.

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Ratings of El Pollo Loco

Foursquare

(7.4/10)

Google

(3.9/5)

926

Trip

Not rated yet

Facebook

(3.6/5)

Visitors' reviews on El Pollo Loco

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Daneesha Eason 3 months ago on Google

Absolutely disgusted with the service & the meal I received. So I just left and I thought my eyes were deceiving me when I was in the car checking my meal but no they weren’t. This location gave me complete crap . I ordered a DOUBLE chicken tostada and the meat in this isn’t even the serving size for a regular tostada bowl, all of the “fresh” ingredients are old af and mushy I told them no avocado and these folks scooped the avocado off the top which lets me know this bowl was clearly sitting out waiting for whomever to take it .. employee or customer .. idk but this is definitely unacceptable and I will def. Be reaching out to corporate about this oh yeah the workers attitude was nasty as well no type of greeting straight attitude.. I asked her for my receipt and she insisted on it being in the bag I had to empty the bag in her face for her to print out a receipt to provide it to me stay far away frown this place. I should’ve known from my first visit that this location was bs Meal type: Dinner Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1

Response from the owner 3 months ago

We’re sorry to hear that you weren’t satisfied with your experience. There are some concerning details in your review that we’d like to discuss further. If you’d like our assistance, could you please reach out to us at https://www.elpolloloco.com/contact-us with more details? We value your opinion.

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April Collins 3 months ago on Google

Meal type: Dinner Price per person: $10–20 Recommended dishes: Double Chicken Tostada Salad, Two Piece Meal with Rice and Pinto Beans

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Christina Kennelly 7 months ago on Google

I had added the app on my phone to get the free burrito for signing up big mistake I got no free burrito called someone to help me they couldn't do nothing about it so I just deleted the app from my phone fake advertisement I will not going back to el pollo loco again to bad I loved there food I also got no napkins no fork disapointed bad customer service Service: Take out Meal type: Dinner Price per person: $10–20 Food: 5 Service: 1 Atmosphere: 1

Response from the owner 7 months ago

Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to https://www.elpolloloco.com/contact-us/ so we can rectify this issue.

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+1 702-293-7009

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Order via elpolloloco.com

Mexican, Fast food, Vegetarian options

ClosedOpens at 10AM

$$$$ Price range per person up to $10

6131 W Lake Mead Blvd

Las Vegas, Nevada, USA

Address

6131 W Lake Mead Blvd, Las Vegas, Nevada, USA

Features

Delivery Сredit cards accepted Parking No booking Takeaway Wheelchair accessible Wi-Fi TV

Opening hours

SundaySun	10AM-10:30PM
MondayMon	10AM-10:30PM
TuesdayTue	10AM-10:30PM
WednesdayWed	10AM-10:30PM
ThursdayThu	10AM-10:30PM
FridayFri	10AM-10:30PM
SaturdaySat	10AM-10:30PM