8 more branches in Phoenix
Open now
10AM - 10PM
Updated 3 months ago
Mexican cuisine under the direction of the talented chef is great here. Perfectly cooked avocado salads, bean rice and avocado chicken have a good taste. Visitors don't like churros and lemonade at this fast food.
At El Pollo Loco, you can order food as a takeout. The competent staff works hard, stays positive and makes this place wonderful. If you want to experience prompt service, you should visit this place. From the guests' point of view, prices are attractive. This spot with the calm atmosphere can be a place to start your journey at. Google users like this fast food: it was granted 4 stars.
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Visitors' reviews on El Pollo Loco
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Paul Martinez
a month ago on Google
Food: 3 Service: 4 Atmosphere: 3 Order type: Dine in Meal type: Lunch Price per person: $10–20
eliseo gonzalez
2 months ago on Google
Expensive for small dry food. Food: 2 Service: 3 Atmosphere: 2 Order type: Dine in Price per person: $20–30
E
Response from the owner
2 months ago
We are sorry that your experience at El Pollo Loco didn’t quite match your expectations. We would love to know why, so that we can deliver a better experience next time. You may reach us anytime at https://www.elpolloloco.com/contact-us. Again, thank you for your feedback!
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Jennifer Stroud
2 months ago on Google
To start … went inside to dine in and the AC wasn’t working ! The male cashier on Saturday August 15th at 3:00pm had a personality like a ROCK!! He wears glasses and is tall and skinny! Didn’t catch his name. The lights were on and nobody was home! I had to repeat myself because he wasn’t paying attention and then he would ask me the same question back that I repeated several times. I asked for my receipt and he said the printer isn’t working and then stared at me offering no resolution. He was not paying attention and that’s why he didn’t hear anything I said when ordering. He was looking all around , behind him and out of the windows instead of taking my order ….. I seriously felt like I was on a hidden camera tv show. The cook was on his phone with no gloves and we all should know how nasty the screen is on our cell phones and then he’s preparing your meal without gloves! WE WONT BE RETURNING to this location!!! I’m writing this review to inform you of this behavior, incase you didn’t know…. So you can fix it !!!! I’m assuming you’re in the business of making money and you are going to lose money because of this type of service! We love El Pollo Loco and would frequently come in but not to this location. Food: 5 Service: 1 Atmosphere: 1 Price per person: $20–30
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Features
Takeaway
Сredit cards accepted
Delivery
Wi-Fi
No booking
Wheelchair accessible
Parking
Opening hours
| SundaySun | 10AM-10PM |
| MondayMon | 10AM-10PM |
| TuesdayTue | 10AM-10PM |
| WednesdayWed | 10AM-10PM |
| ThursdayThu | 10AM-10PM |
| FridayFri | 10AM-10PM |
| SaturdaySat | 10AM-10PM |
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@elpolloloco
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