El Pollo Loco

Name: El Pollo Loco
Address: 3740 La Sierra Ave, Riverside, California, USA
Telephone: +19513514242
Price range: $
Rating: 4.1

1720 votes

#68 of 1268 fast food in Riverside

9 more branches in Riverside

ClosedOpens at 9AM

Updated 3 months ago

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El Pollo Loco offers a variety of sweet dishes

At this fast food, you will be served Mexican cuisine. Here you may order good tea or good lemonade. Guests don't like chicken leg and churros at El Pollo Loco.

This place is suitable for people who have supper on the go as they can order food as a takeaway. The cute staff works hard, stays positive and makes this place wonderful. Many reviewers find that the service is professional. From the guests' viewpoint, prices are reasonable. The atmosphere of this place is charming. But this spot is not highly appreciated by Google users who provided it a below average rating.

Frequently mentioned in reviews

creamy cilantro

chips and Guacamole

drive thru

chicken salads tacos cheese coleslaw rice salsa

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Ratings of El Pollo Loco

Zomato

Not rated yet

Foursquare

(7.3/10)

Google

(3.8/5)

1365

Trip

(4/5)

Facebook

(3.7/5)

Visitors' reviews on El Pollo Loco

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Adrian Ramirez 5 months ago on Google

Absolutely love this location out of all the other locations I’ve been too. The flavor is out of this world and always fresh. Mauricesha and Zolia are the best people ever!!!! They always have an amazing attitude and outstanding customer service even when it’s busy!!!! Food: 5 Service: 5 Atmosphere: 5

Response from the owner 5 months ago

Thank you so much for this great 5 star review, Adrian. We really appreciate your visit and helping to spread the word about El Pollo Loco!

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Rose Asher 7 months ago on Google

Ordered a three-piece chicken plate, with beans and a salad. When I got home there was no salad so I called I was upset because this is a third time that they mess up my order so the guy on the phone Jose told me he was the general manager and that he would give me a three-piece replacement meal. I called a few days later he was there showed up with my receipt and what I got was extremely disappointing. Two dried up chicken wings with hardly any meat, and a drumstick the size of my middle finger. It was also extremely crispy not moist at all like it normally is. I'm not going back to this Pollo loco I felt like they pulled a fast one on me. Food: 2 Service: 2 Atmosphere: 2

Response from the owner 7 months ago

We want to make this right. Please contact us at https://www.elpolloloco.com/contact-us with more details. Thank you.

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Nika Ferguson 11 months ago on Google

This el pollo loco is so nasty chicken dry customer service is horrible please dont spend your money here don't nobody know English it the is by far the worst el pollo loco. Food: 1 Service: 1 Atmosphere: 1

Response from the owner 11 months ago

Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to https://www.elpolloloco.com/contact-us/ so we can rectify this issue.

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+1 951-351-4242

Order via grubhub

Mexican, Fast food, Vegetarian options

$$$$ Price range per person $10-$20