Embers Fusion Indian Restaurant - Best Indian In Illawarra

Hi Antony, thank you for sharing your feedback. We’re genuinely sorry to hear about your experience, however after carefully reviewing our reservations, orders, and service records, we were unable to find any booking, order, or customer under your name, nor any instance matching this situation. As of today (Friday), there has also been no recent Saturday service reflecting these details at Embers. It appears there may have been a mix-up with the restaurant, as your description does not align with our service standards or recorded service flow. We take all feedback very seriously, and situations like a missing main course or cold food are not reflective of how we operate. If you did in fact visit Embers, we would sincerely appreciate if you could contact us directly with the booking name, date, and time so we can properly investigate and address it. We wish you the best, and hope this helps clarify the situation.