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Response from the owner
3 months ago
Thanks for the review, Kali. Unfortunately, we need to correct it because we checked and didn't receive an email from you. Here's the correct email address, which we always respond to quickly and thoroughly: enotecagiampiccolo@gmail.comI personally contacted the shipping company and they informed us that the delay was caused by US customs inspections, which are randomly performed on all shipments in transit. Your shipment was inspected and everything was in perfect condition, including the documentation, as is the case with all shipments made through our wine store. Unfortunately, it wasn't our fault; that's the reason for the delay. I assure you, this is the first time we've experienced a small delay, but we apologize and hope you appreciate it. We are always committed to maintaining high standards for all our loyal customers, and in particular, to guaranteeing 2-day delivery throughout the United States.
