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Response from the owner
8 days ago
Hello, Graciele. Thank you for your feedback and we are sorry that we did not meet your expectations regarding delivery time. We work with an estimated time of 70 to 120 …Hello, Graciele. Thank you for your feedback and we are sorry that we did not meet your expectations regarding delivery time. We work with an estimated time of 70 to 120 minutes, informed at the time of order, and we always try to be transparent about this. However, we understand how uncomfortable this wait can be, especially at times of high demand. Our team is made up of more than 15 employees and 4 delivery people, but at times, due to the large number of orders, deliveries may take a little longer. Alternatively, we also offer the option of using delivery apps, which can be faster and more personalized. Your satisfaction is very important to us, and we are always looking for ways to improve our service. Count on us!More