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Response from the owner
3 months ago
Maanja, thank you for being honest about it. A party of 11 is no small thing and getting food out to everyone at the same time is something we clearly dropped the ball on that night. By the time the last person gets their food and the first person is already done, that’s not a meal together, that’s a mess and we get why that was frustrating.The food quality and soggy fries are also fair callouts and not something we’re okay with. We’re under new ownership and actively working on getting every part of the experience to match the potential you saw.We’d love another shot at impressing you. Come back and we’ll take $10 off your order, no minimum. Just mention this when you stop by.WendyFat Shack Seattle