Fazenda Rodizio Bar & Grill Birmingham

Dear Bill, Thank you so much for the 5* review. We are delighted to see that you had such a …Dear Bill, Thank you so much for the 5* review. We are delighted to see that you had such a fantastic experience at Fazenda. We strive to provide every guest with exceptional service, delicious food, and a memorable dining experience. It’s incredibly rewarding to know that we achieved this for you. We look forward to welcoming you back soon for another special visit. Warm regards, Guest Relations TeamMore

Dear Ceri, Thank you for taking the time to share your feedback about your recent visit to …Dear Ceri, Thank you for taking the time to share your feedback about your recent visit to Fazenda Birmingham. While we are pleased you chose to dine with us and enjoyed aspects of your experience, we truly regret to learn that your recent visit did not meet the high standards we pride ourselves on. At Fazenda, we are dedicated to delivering attentive and personalised service, including regular check-backs to proactively address any concerns. Our Team undergoes rigorous training to ensure a seamless service as we prioritise guest satisfaction above all. We apologise that you felt as though your visit fell short of the exceptional service we strive to provide. To help us look into this in more detail, could you please email us at birminghamguestrelations@fazenda.co.uk? Our Guest Relations Team would be glad to investigate further. Our aim is always to provide a memorable dining experience, and we take guest feedback seriously to ensure we continue to meet and exceed your expectations. Thank you once again for your valuable feedback. We look forward to hearing from you. Warm regards, Guest Relations TeamMore

Dear R A, Thank you so much for your wonderful feedback! We are thrilled to hear that you …Dear R A, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed our Churrasco experience and found our Market Table to be exceptional. Our Team will also be delighted to know that their service made such a positive impression on your visit. We are truly sorry to hear that the temperature in the restaurant was not as comfortable as it could have been. We strive to create a warm and inviting atmosphere, and we will share your comments with the relevant Team to ensure this is addressed. We also understand that value for money is important, and we want to assure you that we take great care in offering the finest quality meat cuts, Market Table offerings, and an unforgettable dining experience. It would be a pleasure to welcome you back to Fazenda soon. If there is anything we can do to make your next visit even more special, please don’t hesitate to let us know. Warm regards, Guest Relations TeamMore