Firehouse Subs Pooler

Name: Firehouse Subs Pooler
Address: 481 Pooler Pkwy, Pooler, Georgia, USA
Telephone: +19123309727
Price range: $
Rating: 3.9

1092 votes

#56 of 175 fast food in Pooler

ClosedOpens at 10AM

Updated 3 months ago

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This fast food guarantees you good cheese steaks, causa and pastrami. Take your chance to taste great lemonade. Guests don't like brownies at Firehouse Subs Pooler.

This place is famous for its great service and friendly staff, that is always ready to help you. Prices here are reported to be average. You will certainly appreciate the pretty atmosphere. This spot has got Google 4.3 according to the visitors' opinions.

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meat cheese sandwiches pastrami beef melt sandwich brisket meatballs turkey italian sandwich

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Ratings of Firehouse Subs Pooler

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(3.5/5)

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(3.9/5)

Visitors' reviews on Firehouse Subs Pooler

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Rhonda Harting 3 months ago on Google

For a long time, I avoided this Firehouse Subs because of the previous ownership. The customer service was consistently disappointing, and the restaurant never felt clean. A couple of months ago, Sean became the new owner, and the difference is truly night and day! From the moment we walked in, Sean and his staff made us feel welcome. The restaurant was spotless, the team was genuinely friendly, and our subs were absolutely stacked with fresh ingredients. When I asked about a military discount, Sean immediately came to the register to show his staff how to apply it correctly. Even though the military service was my husband's, Sean still took the time to thank us for our service, which was a thoughtful gesture that meant a lot. I'm so glad we ended up stopping at Firehouse Subs for lunch that day. It's refreshing to see an owner who truly cares about the customer experience. We'll definitely be back, and I highly recommend giving this location another try if you haven't been in a while! Meal type: Lunch Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5

Response from the owner 3 months ago

Rhonda, this made our day to read. It’s wonderful hearing how much better Firehouse Subs has felt since Sean took over—clean dining room, friendly team, and subs piled high with fresh ingredients. We’re also glad to hear how attentively they handled the military discount and that Sean took the time to show his appreciation. You taking a chance again (and giving this location a full recommendation) means a lot. Hope to see you back in soon!

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Matthew Sahr 4 months ago on Google

Im not one for bad reviews but my experience was a little rough. I had to use the kiosk because the lady at the register was clearly confused perhaps uncomfortable with taking orders, no big deal i guess. Then we waited 23 mins for our sandwiches at a dirty table because there was no clean ones. I ordered a meatball and the new fries. I got my sandwich first and then about 2 mins later got my fries. The sauce portion is too small for the portion of fries given. My food was good but heres where my concern is, a customer picked up a catering order, the large paper bag ripped just at the doors pouring the sandwiches out all over the floor. I assume it was the manager (collared light blue shirt girl) came over and helped pick it all up and rebag it. Great work but she did it with her gloves on and then immediately went right back to the line to make sandwiches. I know she knows better and probably just had a moment but it happened regardless. I asked the other lady who was there if she was a manager and she replied "I'm a district manager. How can I help?". I explained what I witnessed and her response was that she "didnt see it happen." Which was untrue because she was on line making sandwiches when it did. Everyone saw it. She wasn't mean or anything but I didn't feel like she understood the importance of food safety and what I was trying to make her aware of. Again, my sandwich and fries were really good. Thanks! 6/16/26 about noon is when we arrived. Meal type: Lunch Price per person: $10–20

Response from the owner 3 months ago

It’s great to hear you enjoyed your food, but we’re sorry about the cleanliness and the situation with the manager. We take food safety very seriously, and your feedback is important for us to improve. We'll make sure to share your experience with our team to ensure we’re all on the same page. Hope to see you again soon for a smoother experience! RB/Guest Services

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Brian Chmielewski 4 months ago on Google

Got the Hook and Ladder. A Great sub. Never been disappointed with a Fireehouse Sub, no matter which location visited. Staff have been polite and helpful at all stores. Highly recommended. Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

Response from the owner 4 months ago

So glad to hear you enjoyed the Hook and Ladder, Brian! It's awesome that every visit to a Firehouse Sub has been a hit for you. Our team loves bringing smiles to your face with great service and delicious bites. Can't wait to welcome you back for more tasty adventures!

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+1 912-330-9727

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Delis , Fast food , Sandwiches