First watch

Name: First watch
Address: 621 Hillsborough St Suite 101, Raleigh, North Carolina, USA
Telephone: +19195615588
Price range: $$
Rating: 4.9

1156 votes

#349 of 1231 cafes in Raleigh

5 more branches in Raleigh

Open now 7AM - 2:30PM

Updated 3 months ago

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First watch offers a range of sweet dishes

Come here for a drink after a long walk around Boylan Bridge. Eating nicely cooked bacon, veggie sausages and breakfast sandwiches is what a number of guests recommend. It's time to try tasty pancakes, biscuits and doughnuts. Come here and try delicious michelada. Visit this restaurant for great iced coffee or good fresh juices.

Food delivery is a big plus of First watch. The accommodating staff welcomes visitors all year round. This place is notable for its fine service. The beautiful decor and enjoyable atmosphere let clients feel relaxed here. This spot has got Google 4.7 according to the guests' opinions.

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Ratings of First watch

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Google

(4.7/5)

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Visitors' reviews on First watch

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Jessica Perry 6 months ago on Google

My family (we’re All Black) and I came in to enjoy a nice Saturday breakfast together. We were immediately seated with menus by the front of house staff. The section we were in was already being waited on by John (a young white guy) as we saw him going around the different tables. There was a couple who came in after us (an older black man and a middle aged white woman) who the wait staff told us are Regulars. John made an instant beeline to their table and chatted with them for awhile before taking their order. He barely looked over at us and never came to introduce himself as our waiter or take any kind of order. The house staff had to switch us to another waitress, Val (very sweet, attentive and helpful) from a completely different section of the restaurant. One of the hostesses got our drink orders and Val took our food orders. We had to ask other waitstaff for our former server’s name and then had to stop John himself directly to ask why we got such poor treatment and service from him in his section. He then went on rambling and speed explaining (while actually trying to excuse our complaints) of why he acted the way he did and gave a weak “apology” at the end. He didn’t seem to understand or care about the disrespectful disregard and poor customer service he gave to us. This First Watch is a great location and we enjoy it; they just need to get all of their waitstaff on point to properly wait and give great customer service like Val. John needs to do better ALL around. Meal type: Breakfast Food: 4 Service: 1 Atmosphere: 4

Response from the owner 6 months ago

Thank you for sharing your experience. We are committed to ensuring all our customers receive the best service, and it's clear we fell short during your visit. We appreciate your feedback and will address this with our team to improve. Please feel free to reach out to us directly at Comments@firstwatch.com so we can make your day brighter. First Watch Customer Support

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Paul Brown 6 months ago on Google

Jean was a great server and very attentive. He helped us understand the menu and make a best choice. All in all a great experience! Meal type: Breakfast Food: 5 Service: 5 Atmosphere: 4

Response from the owner 6 months ago

Thank you for your kind words about Jean's service. We're pleased to know you had a great experience and look forward to serving you again. First Watch Customer Support

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Danielle Lang 7 months ago on Google

My food was good and fresh. The sprite tasted like seltzer. Asked for another bc it needed more syrup to taste more like sprite. The waitress said she’d ask her manager about the sprite needing to be adjusted but the waitress didn’t understand fully I’m assuming. She brought me more seltzer beverage. I didn’t complain a second time bc she didn’t seem to really care. Cashier was nice and pleasant. Vibe was cool in the place. Food: 4 Service: 3 Atmosphere: 5

Response from the owner 7 months ago

Thank you for your feedback. We're delighted you found the food fresh and the vibe cool. We appreciate your comments on the drink service and will address this with our team. We hope to welcome you back soon! First Watch Customer Support

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+1 919-561-5588

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$$$$ Price range per person $10-$20