Five Guys

Name: Five Guys
Address: 6451 E NW Hwy Suite 100, Dallas, Texas, USA
Telephone: +12144841153
Price range: $
Rating: 3.4

154 votes

#420 of 4136 fast food in Dallas

1 more branch in Dallas

ClosedOpens at 10AM

Updated 2 months ago

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Five Guys’s burgers will cater to satisfy a variety of tastes

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You may order tasty cheeseburgers, grilled bacon and patty melt. Food delivery is a big benefit of this fast food. The energetic staff works hard, stays positive and makes this place great. Five Guys is notable for its prompt service. Based on the visitors' opinions, prices are democratic. This place is associated with the cool atmosphere. But this spot has been rated below average by Google.

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classic Combo

lunch

meat burgers bacon pork fries cheeseburgers melt sandwich patty melt

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Ratings of Five Guys

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Google

(3.3/5)

139

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Visitors' reviews on Five Guys

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Hiwot Tube 3 months ago on Google

Avoid this resturant. I was very excited to try five guys for the first time ever. but i had a terrible experience. They messed up my whole order and they were extremely unapologetic about it. infact they forced me to accept the wrong order. disappointed by the experience i took my order and went home only to realize a whole burger was missing. when i called to get a refund they hanged up on me multiple times. i was only able to get in contact with a manager after switching phone number. Even then they made me drive all the way back to give me partial refund. I spent over $140 and they treated me like i was a huge inconvenience. This is by far the worst experience ive had from any resturant. I will never eat from five guys again. and you shouldnt too if you value your time, money, and sanity. Price per person: $100+

Response from the owner 3 months ago

We are so sorry to see this rating of our location. We would like to hear more about your experience. Feel free to reach out to us at https://www.fiveguys.com/contact-us. Thank you , Five Guys

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Mercy Grace 3 months ago on Google

Worst experience I've had at a burger restaurant. I placed a large order for dinner for myself and several friends, spending well over hundreds of dollars, and the entire experience was disappointing. My order included six regular fries, which cost about $45 total, but I was only given three large fries. If I had ordered three large fries in the first place, it would have cost significantly less ($27). When I brought this to the staff's attention, I was told that one large fry equals two regular fries. Based on what I received, that simply wasn't true. To make matters worse, after getting home, I discovered that few burgers were also missing and the few I received the orders were not correct. I called the restaurant to speak with a manager and was hung up on multiple times. Not only was the order inaccurate, but the customer service afterward was even more frustrating. I've honestly had better service at some gas stations. This location is overpriced, overrated, and has lost my business permanently. If a zero-star rating were possible, that's what I would give. If you're looking for burgers and fresh-cut fries, I'd recommend going to In-N-Out just a few minutes away. In my experience, the food, service, and overall value were much better at a fraction of the price. Price per person: $100+ Food: 1 Service: 1 Atmosphere: 1

Response from the owner 3 months ago

We are so sorry to see this rating of our location. We would like to hear more about your experience. Feel free to reach out to us at https://www.fiveguys.com/contact-us. Thank you , Five Guys

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Ephraim B 3 months ago on Google

The service here is terrible, and they messed up my order. The staff at the counter are so rude, dismissive, and unprofessional. You'd expect better quality for an expensive meat burger, but the customer service is the worst I've ever seen. They didn't take any responsibility and weren't sorry for their mistakes at all. Avoid this pace at all cost! Price per person: $20–30

Response from the owner 3 months ago

We are so sorry to see this rating of our location. We would like to hear more about your experience. Feel free to reach out to us at https://www.fiveguys.com/contact-us. Thank you , Five Guys

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+1 214-484-1153