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Nothing can be better than trying good fried chicken, chicken tacos and grilled beef. At this cafe, guests may drink great coffee. There is a great view from Flamme. Most visitors note that the staff is professional at this place. Spectacular service is something clients agree upon here. This place offers you democratic prices for flavorful meals. The pretty atmosphere gladdens people and attracts more guests. As for the Google rating, this spot earned 4.
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Areesha A
5 months ago on Google
Literally the worst service ever. We had to wait 15 mins to get a menu first and then when the waiter, Atif, was taking our order, he was so distracted that he started talking to other waiters/ table next to us for chit chat. I had to repeat our order multiple times. It felt like I was waiting on him instead of him waiting on us. The order took longer than promised which is fine but the food was totally not worth it. The pastas tasted like they had Knorr noodles spices mixed with them. Too spicy and too desified. We had to call the manager to get the waiter to serve us our drinks as we saw them sitting on the bar for 10 mins and they were not served to us. Overall pathetic service and terrible food. I do not recommend this place to anyone. Pls save your money and go elsewhere. Food: 1 Service: 1 Atmosphere: 1
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Muhammad Khudai
5 months ago on Google
We group of friends about 16 were served on Table No.14. Food taste and quality is good but portion of serving is comprised. With bit pricy. Ambience is nice but filled with fumes of chesha bit unbearable. Staff is courteous & helpful. Overall 3.5* experience. Meal type: Dinner Price per person: Rs 2,000–3,000 Food: 4 Service: 4 Atmosphere: 3
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Muhammad Mehroz
6 months ago on Google
I rarely write reviews like this, but after two consecutive bad experiences, I feel it’s important to share. My first visit was with guests visiting me from the UK. For a restaurant positioned as a premium dining destination in an elite area of Karachi, expectations are naturally high. We were a group of 10, and upon arrival, we were informed that the kitchen was closing and we would need to place our full order at once — which is completely understandable. However, if you are accepting a table of this size, you should be fully prepared to serve them properly. What followed was unacceptable: • After placing our order, we were told 10 minutes later that several items were unavailable • While we were still deciding on replacements, a server abruptly informed us that we could no longer order anything as the kitchen had closed • This left us with insufficient food for the entire table, with guests literally waiting to eat To make matters worse: • We ran out of naan while eating, and were told we couldn’t even order additional naan • Only after significant argument did they agree to serve it • One of the kunafa desserts served was off, and the server admitted it — which raises a serious concern: why serve something you already know is not fresh? Despite all of this chaos, there was: No apology worth noting No compensation No gesture of goodwill whatsoever I chose to give them the benefit of the doubt when the manager, Junaid, personally shared his number and assured me this would never happen again. ⸻ And then came the second visit This time, I visited with a guest from the USA — and unfortunately, it was just as bad, if not worse. • We sat for 30 minutes without anyone taking even a drinks order • Food arrived cold • Service was completely inattentive When I reminded the manager of the previous experience and asked for some form of compensation, his response was: “It’s not the policy of the restaurant to give any discounts.” That response alone says everything about their approach to customer service. ⸻ Final Thoughts This is not a cheap restaurant — Flamme Rooftop Restaurant positions itself as a high-end dining experience, and charges accordingly. But what you actually get is: • Poor service • Mismanaged kitchen operations • Lack of accountability • Zero customer care I paid in full both times, but the experience was far below acceptable standards. ⸻ Verdict: AVOID There are far better places in Karachi that value their customers and deliver what they promise. Price per person: Rs 10,000+ Food: 1 Service: 1 Atmosphere: 3
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$$$$
Price range per person
PKR 2,000 - PKR 3,000
Address
Khayaban-e-Shaheen, Karachi, Sindh, Pakistan
Features
Wheelchair accessible
Takeaway
Opening hours
| SundaySun | 6PM-1AM |
| MondayMon | 6PM-1AM |
| TuesdayTue | 6PM-1AM |
| WednesdayWed | 6PM-1AM |
| ThursdayThu | 6PM-1AM |
| FridayFri | 6PM-1AM |
| SaturdaySat | 6PM-1AM |
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