Fleur de Pains

We thank you for your feedback which is valuable in helping us improve our services. We are sincerely sorry that your experience with our focaccias did not meet your expectations. …We thank you for your feedback which is valuable in helping us improve our services. We are sincerely sorry that your experience with our focaccias did not meet your expectations. At Fleur de Pains, the quality of our products is essential, and we deeply regret that you received focaccias that did not meet our usual standards. All our products are made daily by our artisans, and we make it a point of honor to guarantee their freshness. We also apologize for the lack of responsiveness and empathy you experienced during your phone call. This is not representative of the service we seek to provide to our customers. A reminder will be sent to our teams to reinforce the importance of impeccable customer service. Hoping to have the opportunity to welcome you again. The Fleur de Pains TeamMore

Thank you very much for your warm feedback and your compliments on Clara. We are delighted that you enjoyed your experience with us in Nyon, both for our products and for the welcome. Your satisfaction is a great source of motivation for …Thank you very much for your warm feedback and your compliments on Clara. We are delighted that you enjoyed your experience with us in Nyon, both for our products and for the welcome. Your satisfaction is a great source of motivation for us. We will pass on your kind words to Clara, who will be very touched. We look forward to welcoming you again during your next visit. The Fleur de Pains TeamMore

We sincerely regret the experience you had during your visit on July 1st. A courteous welcome and prompt service are priorities for us, and it is clear that this was not respected. We will remind the team concerned to avoid such errors, …We sincerely regret the experience you had during your visit on July 1st. A courteous welcome and prompt service are priorities for us, and it is clear that this was not respected. We will remind the team concerned to avoid such errors, both on the products and on the quality of service. Your return has been forwarded to our manager for follow-up. We hope to regain your trust during a future visit. The Fleur de Pains TeamMore