Flo's Kitchen New

Thank you for sharing your experience. We sincerely apologize for the mistakes with your order and for the frustration this caused. While errors can happen during a busy breakfast rush, we understand that receiving the wrong bag, not being given your orange juice, and leaving without utensils created an inconvenience that should have been handled better. More importantly, we're sorry to hear that your return visit left you feeling dismissed rather than assisted. Every guest should be treated with courtesy and respect, especially when we are correcting an error on our end. We appreciate you bringing this to our attention. Feedback like yours helps us identify opportunities to improve both our order accuracy and customer service. We will share your comments with our team so we can address these concerns and work toward providing a more positive experience for all of our guests. Thank you for giving us the opportunity to improve.