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Response from the owner
6 days ago
Hi Ali, We’re very sorry to hear about your experience. As someone who has been visiting Foodtime for many years, your feedback is especially concerning to us. The experience you described regarding the food quality, temperature, and customer service is not the standard we want any of our customers to receive. We also take any concern regarding food safety very seriously and would like the opportunity to understand exactly what happened, including what you ordered and when you visited. Please give us a call directly at 647-321-3367. I would personally like to speak with you, look into the situation with our team, and see what we can do to make things right. Thank you for bringing this to our attention, and we sincerely hope you’ll give us the opportunity to address your concerns. — Foodtime Restaurant Management
