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Response from the owner
3 months ago
Thank you for your feedback. We're sorry to hear that your experience did not meet expectations. We apologise for the quality of the yam chips and understand your disappointment. Regarding the POS issue, our payment terminal was temporarily unavailable at the time, and we regret any inconvenience this caused. We also apologise if our request for your phone number came across as intrusive or uncomfortable. It was only intended to facilitate payment and service follow-up, but we understand how the interaction may have felt. We value your feedback and would appreciate the opportunity to learn more about your visit and make things right. Please reach out to us directly so we can address your concerns appropriately.