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Garrett Popcorn Shops is on the 3-rd floor of Terminal 4 after security. Clear security and follow signs for Gate A1. Access requires entry to the secure concourse
Many visitors point out that the staff is cheerful at this restaurant. Prompt service is something guests agree upon here. The pleasant atmosphere meets you at Garrett Popcorn Shops. But this place hasn't got a high rating from Google users.
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Visitors' reviews on Garrett Popcorn Shops
/ 10
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Brian Sweeney
6 months ago on Google
Awesome place. The best popcorn there is. Food: 5 Service: 5 Atmosphere: 5
Kellie Davis
8 months ago on Google
I ordered two bags of the cheese and caramel mix and specifically asked for only a little caramel meaning mostly cheese with a small amount of caramel. The employee repeated my order back to me, so I assumed it was understood. When I got to the register (after paying $38 for two bags and two iced teas), the bag that was handed down had more caramel than cheese. I politely clarified again that I only wanted a little caramel. Instead of simply fixing it, there was confusion I was asked “a little more caramel?” and then “more cheese?” which was frustrating since I had already been clear. The employee dumped some caramel out of the bag and asked if it was okay, but before I could answer, the cashier responded “Yes, that’s fine, we have a line.” It felt dismissive, especially since it was my order and I was paying for it. On top of that the popcorn was stale. The customer service and attention to detail during this interaction were disappointing. When customers are specific about their order, especially at that price point, it shouldn’t feel rushed or inconvenient to get it right. Food: 1 Service: 1 Atmosphere: 1 Order type: Takeaway Meal type: Lunch Price per person: $30–40
Jenny Liebl
9 months ago on Google
The staff always remembers me (not sure if that's good lol) and the popcorn is always great!! My fave and so happy it's here in phx! I don't have to deliberately lay over in DFW anymore!!!!! Food: 5 Service: 5 Atmosphere: 5 Price per person: $10–20
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$$$$
Price range per person
$10-$20
Address
3400 Sky Hbr Blvd, Phoenix, Arizona, USA
Features
Сredit cards accepted
Wheelchair accessible
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