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Response from the owner
3 months ago
Dear Charandeep, Thank you for taking the time to share your feedback with us. I am genuinely sorry to hear that your experience did not meet expectations and that the burger you ordered fell short regarding freshness. Serving high-quality, delicious meals is our priority, and it is disappointing to know we missed the mark during your visit. We take your comments about the quality of our food very seriously. I have already shared this details with our kitchen team so we can address this immediately and ensure it remains an isolated incident. We are fully committed to continuous improvement across all of our culinary offerings. We would appreciate the opportunity to make this right and welcome you back for a much better dining experience. Please feel free to reach out to us directly at 0798 363800 so we can discuss how to ensure your next meal with us is excellent.
