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Response from the owner
4 months ago
Hi Heather, Thank you for sharing this. We are really sorry for the experience you had, especially with the mix up on your order and how it was handled. You should have been clearly told about availability before ordering, and receiving the wrong item along with that interaction is not acceptable. We also understand your concerns about pricing and portions. Your feedback matters, and we are taking this seriously with our team to improve both service and communication. We appreciate you continuing to support us and hope we can provide you with a much better experience next time.