Golden Sand Indian Restaurant

Dear Mr Amjad, we apologize for this mistake and uncomfortable situation faced. We investigated the matter for Hunger station order number 600627263 dt 30 May. The root cause of the problem is in hunger station the "Item name" is "Fried Rice" and "Item description" mentions "with vegetable". However when the order comes in restaurant HS Device, it normally only shows "Item Name" only, and not description (screen shot attached). Normally our previous customers do mention additional comments for veg details specifically In above case, as it was just showing "Fried Rice", our manager treated it chicken and delivered the order (He should have ideally contacted back for the clarity). As corrective measure, we have updated the Item Name in hunger station as "Veg Fried Rice" now to avoid such mistakes. We also briefed our staff We again apologize for the issue faced by you, and have taken corrective measures. We look forward to you again at restaurant sometime face to face, so we can compensate for the monetary loss for the wrong item. Regards Golden Sand Management

Thank you so much for your fantastic 5-star review! We’re thrilled to hear you enjoyed our food, specially Veg Thali. Your recommendation means a lot to our team, and we look forward to welcoming you again soon!

Thank you so much for your fantastic 5-star review! We’re thrilled to hear you enjoyed our food, specially Butter Chicken. Your recommendation means a lot to our team, and we look forward to welcoming you again soon!