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Response from the owner
4 months ago
Hi Hamda, 謝謝您花時間詳細描述這次的用餐經驗。我們對這次餐點的呈現感到非常抱歉,這與我們堅持的標準完全不符。我們已經將您的回饋轉交給仁愛店主廚進行詳細瞭解,並會重新檢視出餐品管流程。希望能有機會與您聯繫。 Hi Hamda, thank you for taking the time to share your feedback in such detail. We are sincerely sorry for the poor experience you had with your meal; this is completely below the standards we strive to maintain. We have already shared your feedback with our Head Chef at the Ren-ai branch for a thorough investigation and will be strictly reviewing our food quality control processes. We would appreciate the opportunity to connect with you to make things right. Please feel free to send us a private message so we can follow up with you directly. Thank you for bringing this to our attention.