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Response from the owner
a month ago
Thank you for your rating of our location at Strathcona Square. However, it seems like there was a misunderstanding, we were mistaken for different locations before. Since the brown sugar latte is a seasonal drink, we stopped serving it a while back and we don't charge extra for whipped cream. Not to mention, employees at Good Earth Strathcona location are well-trained and customer service is our top priority. Please contact us via strathcona.goodearth@gmail.com, we would like to know more about your experience.