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Response from the owner
5 months ago
Dear James Rowley,Thank you for taking the time to share such detailed feedback. We’re delighted to hear that you enjoyed the cleanliness of the rooms, the quality and organisation of the food service, and especially the friendliness and professionalism of our team. Your kind words will mean a lot to our staff.We also appreciate your comments regarding the carpets in some rooms. Guest feedback is very important to us, and your suggestion has been noted as we continue to improve our facilities.We hope to welcome you back again soon!Kind regards,Chloe