SOUND Cafe

Name: SOUND Cafe
Address: Great Cumberland Pl, London, England, United Kingdom
Telephone: +442074795078
Price range: $$$
Rating: 4.6

#460 of 44461 restaurants in London

Maybe this place was called 3rd Half Sports Bar earlier.

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Right after visiting Still Water Horse Head Statue, come here for a meal. Many guests point out that waiters offer nicely cooked chicken tenders, fajitas and ribs here. You will be offered tasty pancakes, sundaes and fudge brownies. Good prosecco, draft beer or house wine are worth trying here. Most likely, you'll come back to this restaurant later to taste delicious coffee, milkshakes or tea.

The homely atmosphere of Hard Rock Cafe allows visitors to relax after a hard working day. Most reviewers mark that the waitstaff is terrific at this place. From the guests' viewpoint, prices are average. A number of people think that the decor is lovely. Google users are quite generous with this place: it was granted 4.6 stars.

Frequently mentioned in reviews

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Ratings of SOUND Cafe

Foursquare

Not rated yet

Google

(4.6/5)

3241

Trip

(4.5/5)

1720

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Elaine Taylor 23 days ago on Google

Lovely evening everyone was up and dancing Service: Dine in Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Burgers

Response from the owner 17 days ago

Dear Elaine, Sounds like a great time! We're glad to hear you enjoyed the evening and got …Dear Elaine, Sounds like a great time! We're glad to hear you enjoyed the evening and got everyone up on their feet. Looking forward to welcoming you back for more fun soon! Kind regards, Guest Services, The CumberlandMore

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mohammed 24 days ago on Google

It is a mistake for a hotel the size of the Cumberland to have a sound bar or a sound bar at the entrance of the hotel and occupying the entire lobby, which means that you cannot hear the voice of the reception staff in the hotel. Please move it to a place far away from the lobby. I hope to God that I have conveyed what is on my mind. Praise be to God, Lord of the Worlds, and that is enough. Food: 1 Service: 1 Atmosphere: 1

Response from the owner 18 days ago

Dear Mohammed, Thank you for sharing your feedback with us regarding your recent experience at …Dear Mohammed, Thank you for sharing your feedback with us regarding your recent experience at The Cumberland. We sincerely apologize for any inconvenience caused by the presence of the sound bar in the lobby. Your feedback is valuable to us, and we understand the importance of maintaining a serene atmosphere in the reception area for our guests. Our aim is to ensure that all our guests have a pleasant and comfortable stay with us. Thank you for bringing this matter to our attention, and we appreciate your understanding. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future. Kind regards, Guest Services The Cumberland HotelMore

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Mr S a month ago on Google

Staying at the hotel so decided to have some dinner tonight at the Sound Cafe before our evening out in London. The service was just about ok; but the food was very poor. 3 very simple main meals all done pretty badly. Chicken fajitas; pretty tasteless chicken and a lack not much else to say. Fish and chips; fish miles overcooked and cold mushy peas. Burger and chips, completely tasteless burger with absolutely no seasoning. We got 25% off food as hotel guests but then a standard 13.5% added for a service charge (a service which was only just ok) we did make comment that this was hard to take given the poor quality of the food, we were told to “look around you” as if we were in some high end restaurant. We did pay the full bill, but I already regret it. Dubbing itself as one of the best American restaurant in London I was surprised to see Brioche buns used for burgers. Also, if this really is one of the best London has to offer it’s a sorry state of affairs. Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 1 Service: 2 Atmosphere: 2

Response from the owner a month ago

Dear S, Thank you for sharing your dining experience with us at the Sound Cafe. We …Dear S, Thank you for sharing your dining experience with us at the Sound Cafe. We sincerely apologize for the disappointment you encountered with the quality of the food and the service provided. Your feedback regarding the chicken fajitas, fish, and burger is concerning, and we apologize for not meeting your expectations in terms of culinary excellence. Rest assured, your comments will be shared with our F&B management for further investigation. We also apologize for any confusion regarding the service charge added to your bill. Your feedback regarding this matter will be reviewed to ensure clarity and fairness in our billing processes. We take your feedback seriously and will strive to make the necessary improvements to ensure a more enjoyable dining experience for our guests. Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved dining experience in the future. Kind regards, Guest Services Sound @ The CumberlandMore

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+44 20 7479 5078

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Order via DELIVEROO

American, Vegetarian options

Open now 11AM - 11PM

$$$$ Price range per person £15 - £34