Temporarily closed
Scheduled hours: 12PM - 9:30PM
Updated 27 days ago
Temporarily closed
Visitors highlight that they like African cuisine at this restaurant. But Haut Pot is not highly estimated by Google users who provided it a below average rating.
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Visitors' reviews on Haut Pot
/ 20
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Lolu Fatolu
2 years ago on Google
Obsessed with the stew. The only issue was that it wasn’t enough. Looking forward to trying more food, come back me and my roommate miss you! Service: Delivery Meal type: Dinner Food: 4
Joel F
2 years ago on Google
Haut Pot Dallas left much to be desired. Despite advertising authentic Nigerian cuisine, the food fell short in both taste and quality. Dishes were disappointingly dry, lacking the flavorful essence one expects from traditional Nigerian fare. The owner's demeanor was equally unsatisfactory, displaying rudeness that marred the entire dining experience. Customer service was abysmal; waiting for an hour outside the establishment, despite a confirmed time, is simply unacceptable. It's disheartening when a business fails to deliver on its promises, leaving patrons feeling undervalued and dissatisfied. With so many dining options available, Haut Pot Dallas must prioritize improving both its culinary offerings and customer relations if it hopes to survive in the competitive restaurant scene. Until significant improvements are made, I cannot in good conscience recommend this establishment to others seeking an authentic and enjoyable dining experience. Please also note the food is cooked from a ghost kitchen in south Dallas. Obviously, stay away and do not support this small business. Meal type: Dinner Price per person: $100+
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Response from the owner
2 years ago
Joel, You have ordered several times from us but because of your friend Victory, you have decided to lay false claims against us. We will unfortunately be taking legal actions against you for business defamation.
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Victory
2 years ago on Google
I recently had a disappointing experience with this seller. Not only was my order delivered several hours late, but the seller was also handling her phone and cooking at the same time (she mentioned this over a call I had with her), which seemed unprofessional. When I finally went to pickup my order, there was no apology for the delay. This lack of customer service and consideration for timely delivery has left me very dissatisfied. I hope the seller can improve their service in the future. Meal type: Breakfast Price per person: $100+ Food: 1 Service: 1 Atmosphere: 1
H
Response from the owner
2 years ago
Hello Victory, We appreciate your feedback but we have to set the record straight! We have a cook (not the owner) that is food safe certified. If you spoke to the owner, best believe she wasn’t cooking! We accepted to provide food to you at a ridiculous hour (7am) of the day, and also provided you with numerous discounts (which the owner accepted at a loss for the business). Our food is fresh and made same day because we believe in quality over anything else. We understand your frustration about the delay but stating false claims because of your frustration is quite unfortunate.
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All reviews
$$$$
Price range per person
$10-$25
Address
921 W Commerce St, Dallas, Texas, USA
Features
Delivery
Wheelchair accessible
Opening hours
| SundaySun | 2PM-9PM |
| MondayMon | 12PM-9:30PM |
| TuesdayTue | 12PM-9:30PM |
| WednesdayWed | 12PM-9:30PM |
| ThursdayThu | 12PM-9:30PM |
| FridayFri | 12PM-10PM |
| SaturdaySat | 12PM-10PM |
Instagram
@hautpot
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