H
Response from the owner
a month ago
Thank you for taking the time to share your feedback. We’re sorry to hear that your order didn’t meet your expectations. We prepare every order according to our standards before it leaves our store. However, once an order is picked up, factors during transportation can sometimes affect how it arrives. We will also review your comments with our kitchen team to ensure everything is prepared correctly. We wish you had contacted us directly after receiving your order so we could have looked into the issue and made it right. Customer satisfaction is very important to us, and we appreciate your feedback