High Tide

Dear Leonel, Thank you for dining with us at High Tide and for sharing your wonderful feedback. We are delighted to hear that you enjoyed the filet mignon, Cabernet Sauvignon, and attentive service during your visit. It is always rewarding to know our team helped create an enjoyable dining experience. We truly appreciate your support and look forward to welcoming you back again soon. Warm regards, Jose Heck Director of Food & Beverage La Bahia Hotel & Spa

Dear April, Thank you for taking the time to share your feedback regarding your recent experience at High Tide. I am sorry to hear that your visit did not meet expectations, particularly regarding portion sizes and overall value. While we are pleased to hear you enjoyed the service and atmosphere, we understand how disappointing it must have been to leave feeling that the experience did not reflect the investment. Your feedback regarding portions, pricing, and food execution has been shared with our culinary and leadership teams for review. We take comments like these seriously as we continue refining the guest experience. We would greatly appreciate the opportunity to personally address your experience. Please feel free to contact us directly at 831.285.0042 at your convenience. Warm regards, Jose Heck Director of Food & Beverage La Bahia Hotel & Spa

Dear Steve, Thank you for dining with us at Low Tide and High Tide and for sharing such thoughtful feedback regarding your experience. We are delighted to hear that both visits—from dinner to Mother’s Day brunch—were enjoyable and that our team provided attentive, accommodating service throughout your time with us. It’s also wonderful to know small touches like offering blankets added to your comfort during a cooler evening. We truly appreciate your support and your kind recognition of both restaurants, and we look forward to welcoming you back again soon. Warm regards, Jose Heck Director of Food & Beverage La Bahia Hotel & Spa