H
Response from the owner
a month ago
Vera Bremberger 様 この度は接客態度やご提供のお料理、さらには店内環境において、ご不快な思いをさせてしまい誠に申し訳ございませんでした。 せっかくのお食事のひとときに、価格に見合った価値をお届けすることができず、スタッフ一同深く反省しております。 今回のご意見を真摯に受け止め、誠実な接客と快適な環境づくりに努めてまいります。 貴重なお声をお寄せくださり、ありがとうございました。 Dear Ms. Vera Bremberger, We sincerely apologize for causing you any discomfort regarding our customer service, the food we served, and the overall atmosphere of our restaurant. Our entire staff deeply regrets that we were unable to provide you with an experience worthy of the price you paid during your meal. We take your feedback very seriously and will ensure that our staff is trained to provide the sincere and respectful service our guests deserve, while also strictly enforcing rigorous hygiene standards. Thank you for sharing your valuable feedback with us.