British, Italian, Vegetarian options
ClosedOpens at 10:00
$$$$ Price range per person £8-19
27-28 High St, Stratford-upon-Avon
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Get directions 27-28 High St
Stratford-upon-Avon, England, United Kingdom

See Harvard House and visit this cafe. British and Italian cuisines are served at Hooray's British Gelato Kitchen. Spend a nice time here and share mouthwatering sandwiches and nicely cooked soup with your friends. Tasty Italian gelato, strawberry waffles and crepes might be what you need. Order delicious rum or good beer. A selection of great chocolate frappe, ice tea or iced coffee is offered to guests.

At this place, you can get a takeout. Most users indicate that the staff is accommodating. Service at this spot is something one can call fabulous. A lot of visitors mark that prices are reasonable for what you receive. At this cafe, people can enjoy the cool atmosphere and divine decor. Google users awarded Hooray's British Gelato Kitchen 4.6.

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Ratings of Hooray's British Gelato Kitchen

Visitors' opinions on Hooray's British Gelato Kitchen

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Lovely place to stop whilst the rain is coming down xx
Lovely ice-cream but the staff are... RUDE RUDE RUDE!!I went with my Down’s syndrome sister and mother who happens to be in a wheelchair , to round off a lovely day after going to the Butterfly farm. On 2/9/20 at around 4.45. We bought ice-cream and as there wasn’t any tables inside sat outside until one became available inside as it was raining. A young lady came over and said you need to move you didn’t sign the book and I have to clear the table.( I think she expected us to go back out in the rain ). We all sat back from the table so she could clean it. Then I got up to give my details,Was told to wait while she disappeared out back, I sat back down to enjoy my ice-cream with my family.After a minute back out the young lady comes tapping her folder and telling us off for not sticking to their Protocol, on and on she went, round and round in circles, she just wouldn’t leave us alone. I could tell she was making my mother and sister feel really unwelcome and uncomfortable, and I was feeling harassed by her myself.i asked her to leave us alone and I’d sign the book when I leave, I was told your supposed to sign it before you sit down, and off she went again telling us off, I asked her to leave us alone again, as by this time I was getting angry, and my mumand sister were really upset. All we wanted was a nice ice-cream and to sit quietly and have a nice chat about our day. But she was determined to give us a hard time for absolutely no reason. I have never had anyone be so impolite and unprofessional and also so blatantly rude when their supposed to be serving the public. I still can’t get my head round it. Im just disgusted. She also refused to give me her name when I asked, so hopefully if the management reads this they’ll know who Im speaking of from the time and date I’ve givenI’d like to respond to the response from, so called on shift team manager. Firstly the number I gave was correct, and you have made no attempt to contact me. I started to give my mothers details , then changed my mind as I didn't want her being upset, so you have her name and my phone number. I made two attempts to give my details to you, the first time you walked away as I was giving it to you .. and the second time you came to our table with an officious manner and started harassing us as we were trying to eat our ice-cream. You acted in a surly and rude way to us on both occasions.. A customer is not automatically accustomed to your shop rules and procedures, it is up to you ,to be polite and accommodating. We did make the table available for you to clear when asked .. I don’t understand !! Did you expect me to take my elderly disabled mother and sister back out into the rain so you could clear a table ?.... and I thank you for your concern on my mother and sisters behalf , but as you can see on the CCTV I carry hand sanitiser ( which we can be seen using) and also a spray bottle of food grade hydrogen peroxide to spray surfaces.And if you are so concerned for your safety why aren’t any of you wearing face masks / shields or gloves. In no way was I rude to you !! You acted in and argumentative and surly way to us and would not leave us in peace, continually telling us off and harassing us, I then asked you to leave us alone as you were making us feel uncomfortable. You took it on yourself to take offence to this and told us to rudely get out, as this was obviously a childish reaction. I choose to ignore it as we had done nothing wrong. We continued to calmly finish our ice-cream. On leaving I gave another member of staff my contact details. I still can’t get over the way we were treated. I myself work in retail, and I would never approach a customer in the way she approached us.I hope the manager does have another good look at the CCTV.. you can see the shook , dismay and embarrassment this employee caused to my mother and sister. And I was only acting in defence of them at all times.
Thank you Jas for the yummy ice creams x x x — eating ice cream at Hooray's British Gelato Kitchen.
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Address
27-28 High St, Stratford-upon-Avon, England, United Kingdom
Features
Outdoor seating Сredit cards accepted Takeaway Wi-Fi Booking Wheelchair accessible
Opening hours
SundaySun 10:00-18:00
MondayMon 10:00-18:00
TuesdayTue 10:00-18:00
WednesdayWed 10:00-18:00
ThursdayThu 10:00-18:00
FridayFri 10:00-18:00
SaturdaySat 10:00-18:00

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